Mr.
easy to used and very informative.
Mr Ed
“Selected the schedule multiple times, but got a system error at checkout. Really poor user experience.”
多次選擇好班次後，到付款環節就收到系統故障。用戶體驗極差
多次選擇好班次後，到付款環節就收到系統故障。用戶體驗極差
Worst customer service
They never pick up the phone. And only bots chat with you in the chatting tool, even you request talking to an agent. Spent hours and solved nothing.
Stopover in HKG booking was horrible
Tried to book a stopover in HKG on return flight and has errors, either stop working or pricing can go from USD $4900 (business) and in next couple of hours to USD 5,500 (mixed class) and when book gave me an error so need to start all over again. Apps does not work except for straight round trip. Even that pricing was so irresponsible that I quit booking. There are others such as SIA or even STARLUX provide better pricing and better apps that CX.
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Fairly simple
Great!
