Hung
The app is terrible because it does not show the “Gate”. EVA should learn from the other airlines about it
Super bad experience
Flight status can not be updated in real time, no push message for any urgent changes and delays
Gets the job done but could be better!
the app is buggy sometimes; can’t return to previous pages easily and layout is a little unintuitive
Website very poor
Need to invest much more into your website and app.
Both are terrible user experience.
Shame because the actual airline service is quite good
Both are terrible user experience.
Shame because the actual airline service is quite good
Comfy all the way
Easy access to data on app





