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China Airlines App

China Airlines App

by China Airlines Ltd.

18 ratings
264 reviews
✈️ Travel
Free

Details

Released
November 3, 2016
Updated
October 21, 2026

Features

Background Location Access

Developer

China Airlines Ltd.
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❓5 answered
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📦~ in 2 weeks
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About

This app serves as a smart travel companion, offering a streamlined experience for managing flights, checking in online, and accessing member benefits. Personalize your home screen for quick access to essential travel details and enjoy features like seat and meal selection.

✓Flight booking and ancillary services
✓Seat and meal selection
✓Digital membership card
✓Online check-in
✓Mobile boarding pass
✓AI customer service
✓Real-time flight status
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What users say about China Airlines App

Reviews of China Airlines App are mostly negative: the Travel app is rated 1.9/5 from 18 App Store ratings. What users like most: phenomenal change to the app, great service and attention to detail. Top complaints: lots of bugs and crashes, difficult to navigate and find information. Summarized from real user reviews.

Positive things

  • 👍Phenomenal change to the app
  • 👍Great service and attention to detail
  • 👍Decent app
  • 👍Nice app!

Negative things

  • 🐛Lots of bugs and crashes
  • 🔍Difficult to navigate and find information
  • 🤔Confusing and unintuitive UI
  • 🤖Outdated and poorly designed
  • 🔍Difficult to log in and manage account
  • 🔍Useless for booking and managing flights
See all reviews

What's New in China Airlines App

26.10.10

October 21, 2026

Thank you for using China Airlines App. Please update to the lastest version. *Please don't forget to experience our pre-saving travel documents function before your next journey. Find it in 'More > My Travel Document'.

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User reviews

Most RecentHighest RatedLowest Rated

Unreliable

Always seems to fail issuing the ticket after charging my card. Then I’m stuck in limbo. Desperately needs an upgrade of their IT systems.
AAluxian

It’s 2026. Why is this app still so bad?

The app and the website are so frustrating to navigate. Love the airline, hate the app and site. What should be a 15 min task is taking up to an hour to complete.
KKvthie

LOVE THIS APP NOW

This app has been improving with a milestone, unlike many years ago it was a j**k.
I hope you keep it up the good work, CA.
LLLucky Lulufly

Need improvement

To be such a major airline the app works very poorly, constantly gives you error and it is not intuitive at all when you search for things.
FDForty dog

まともなアプリではない

会員登録したにも関わらず正しいアカウントを入力してもログインができません。極めて質の悪いアプリです。
Eexpapa3
See 259 more reviews

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User experience

🐞

Reported Bugs

4 issues

Constant login and verification issues

Bug

Flight information not syncing properly

Bug

Booking and check-in functions not working

Bug

Crashes and freezes when using the app

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Improved flight search and booking

Feature

Better integration with member accounts

Feature

Streamlined check-in and boarding pass features

Feature

FAQ

What can I do with the China Airlines App?

The app acts as a personal smart travel companion. You can search for and book flights, manage ancillary services, select seats and meals, check in online, receive a mobile boarding pass, access your digital membership card, and get real-time flight status updates. It also features an AI assistant for customer service and travel suggestions.

How do I check in for my flight using the app?

You can complete online check-in directly through the app. For flights to the United States (including Guam), check-in is available from 24 hours up to 60 minutes before departure. After checking in, you will receive your mobile boarding pass within the app, allowing you to skip counter lines.

Is the China Airlines App free to use?

Yes, the China Airlines App is free to download and use. There are no upfront costs associated with the application itself. Any purchases made within the app, such as flight tickets or ancillary services, will incur their respective costs.

What are the benefits of using the digital membership card?

The digital membership card in the app replaces your physical card, providing easy access to your profile and benefits. You can use it to redeem miles flexibly toward fares and pre-order duty-free items in advance, enjoying seamless convenience and member privileges.

Can the AI assistant help with trip planning?

Yes, the AI Customer Service assistant can assist with trip planning. It supports multiple languages and can suggest attractions and itineraries to help you craft your ideal journey. You can get quick responses for efficient and convenient service regardless of your time zone.