Don’t “collect tickets” too early
I purchased the tickets via website + via the app. Mostly handy. But, make sure you also turn on your primary mobile to receive the SMS code to confirm your credit card (coz I couldn’t see SMs at first due to eSIM)
Do not buy a round trip ticket for $1400
Instead, buy 1 way $700 tickets, so you can refund and change return trip times if needed (which occurred to us due to bad weather cutting our Taichung trip short).
We could refund our Taichung to Taipei ticket easily via app
Do not buy a round trip ticket for $1400
Instead, buy 1 way $700 tickets, so you can refund and change return trip times if needed (which occurred to us due to bad weather cutting our Taichung trip short).
We could refund our Taichung to Taipei ticket easily via app
Show more
User Unfriendly
This review is meant as a feedback to the developer of the app which is the most user-unfriendly app I have used. I am used to use an iPad to run the apps due to its larger screen and fonts. When I download the ticket I bought on my iPad, I was surprised to find that the ticket is bound to the device (iPad) so even when I am signed into my account on my iPhone, I can’t see the ticket. That means I have to lug my iPad and use it to enter the gate at the station. Also I was told that I can’t get the station ticket counter to issue me a paper ticket based on my reservation number. What if my iPad stops working on the day of the trip? And I can’t save a screenshot of the ticket and share it with my iPhone either. This whole design is ridiculous and no other travel or airline apps are as difficult to use as this one.
Show more
Must-have travel app when in Taiwan
Extremely convenient and very easy to use app. Friendly interface and easy to navigate around
打不開
打不開
根本打不開
這個app根本打不開還一直閃退
