This app wouldn’t allow you to book seat if you purchase a flight ticket through other airlines…
I didn’t know purchasing a flight tix under other airlines would cause so much troubles. 1) you’ll be expected to wait at least 31 min in order to speak to one of their representatives. 2) you’ll not receive a flight confirmation email even it passed 2 days unless you call them. 3) you’ll have NO access to book your seat under their app unless you call them. If STARLUX makes the customers go through all this hassle, why are they allowing others to buy the tickets from other websites or apps?! What they’re doing is wasting everyone’s time!
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TDTruth r Dare
App useless
I bought tickets on Starlux but it’s impossible to add my flight into the app. I tried my confirmation number as well as the eTicket number and both are met with “data error” messages….what use is this app?
Ddowntownmars
Bad user experience
This app is poorly designed and difficult to use. Needs lots of improvement in the overall user experience.
CCJph
Not good
Tried to manage flight and choose seats, allowed only one leg of 4!!!
Also couldn’t add my frequent flyer number to earn point
Also couldn’t add my frequent flyer number to earn point
ABAd Bay
Assigned seat not showing in the app
I called customer service and they told me the seat has already been assigned, however it does not show in the app, nor will let you change it.
JLJolie L
