China Airlines App User Reviews

Customer Experience

Positive experience14.1% of reviews
Neutral3.5% of reviews
Negative experience82.4% of reviews

~ Based on 256 written reviews from the US App Store.

What users say

Is China Airlines App Safe?

Not enough ratings yet to assess China Airlines App.

Is China Airlines App Legit?

China Airlines App appears to be a legitimate app. AppsHunter Legitimacy Score for China Airlines App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

まともなアプリではない

会員登録したにも関わらず正しいアカウントを入力してもログインができません。極めて質の悪いアプリです。

Very buggy

Airline service and its employees is great. Only complaint I had with China Airlines was with this app. It’s easier to use the browser than the app, with an airline of this size that shouldn’t be the case.
I had to sign out in order to check in on the app, and when trying to change seats it did not let me unless I accessed from my browser. At this point there is no need for the app
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Horrible app

This is the hardest app to follow and used.

really outdated and hard to use

me and 5 friends spent an hour trying to check in for our tickets. App kept freezing and lagging…. Was painful to use and check in went super smooth and quick online without the app. Don’t recommend would give 0 stars if i could

航班更新異常

我放在手機螢幕的widget一直遲遲不更新新的航班,一直顯示舊的,試過各種方式都沒辦法🫠

Not working

Too complicate for a simple registration. Name entry does not work. Hire a better programmer or fire them and use AI

入力できない

他の方も書いている通り、自分の予約状況確認さえできない

VERY SLOW

Wait for so long to access..

Doesn’t work on iOS

Doesn’t work on iOS fully updated as of 5/18/2026 on modern device. Simple things like scrolling the months of your DOB don’t work, can’t select a month below what is shown. And other things are glitchy. I’m gonna paper my way through

Useless App

I have never seen any application worse than this. Not just the mobile app, same with the website app. I am trying to book the flight ticket but I am not able to pass the name validation no matter what I have tried. It’s turning the customer away. Feel so sorry for China Airlines.

Someone needs to be fired

App don’t work website also can’t check in wasted 6 hours. I am tech guy btw.

Can’t even get an account started

Chinese name? Dont have one but it insists I enter one. Login number cant even get an account going. App is worthless

有料とは!

やられずに済んだ!

Slow and poorly designed and organized

The app is incredibly slow. Many times it fails to load. This is true across various WiFi and data networks I have tested, so it is an inherent problem with the app. It is poorly organized. This poor quality is consistent with the user experience on the China Airlines website, which is also very slow and does not make key travel information such as booking details easily available.
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Useless

Won’t accept my ticket number in the format I got it in. Can’t work out their format for love nor money. App is so useless they can’t convert lowercase to upper. Wouldn’t accept my name as per my passport so I could see my flights or check in. Don’t waste your time with this app

Bad design

Not very easy to use and verify identity again and again it’s very troublesome bothers the customer a lot by asking lotta detail questions lack of automated process, used to have trip records, all of sudden, all records are gone with no explanation.

Doesn’t work

Just downloaded the app and it won’t let me log in because it said I needed the newer version. Huh? I just downloaded it and it changed within a second?

Works but very bad app

The app works but the design and experience is just horrendous. Its so hard to do basic things. The app is so far behind other airlines. I hope they can improve this. I never realized how much a good app matters until I used this one because it’s so inefficient.

Terrible app

Barely functions. Just a bit better than the website

Worthless

The app is incapable of doing anything. Is this just an iOS problem? What good is having an dedicated app if almost every link just opens a page on the website??