Just “don’t do it”
Business class was no better than riding in coach seated right next to the toilet, that’s exactly where our business class seat was positioned in the middle of a walkway right next to a toilet.. for an eleven hour flight being hit by a curtain as coach passengers breezed by continually to use the lav…. As for the app, very difficult to work with, unable to save profile information, not able to change profile information within the app, extremely sensitive freezes up, requiring an app restart and re-entering all previous information… and good luck communicating over the phone with agents who continually pass you to the next agent, expect your calls to be dropped starting over again..and again…and again..
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Mmidwestsky
App and Web Browser
Poor execution of its App/ Web Browser. You cannot rebook your return flight the app only shows the flown flight not the return or upcoming flight.
EEcg2005
Checking in on the app 👎🏽
It is so difficult to check in on the app.
LLax_Thor
User interface is horrible
Its always been and always will, need to do better 100%, app keeps crashing
IIshyboi
Basically Useless
Cabin service is wonderful. But some serious attention is needed on making the app actually work.
WWontonNoodlesoupBoi
