Japan Airlines

Japan Airlines

by Japan Airlines Co., Ltd.

17K ratings
616 reviews
With Ads#140 in free Travel
💼 Business
✈️ Travel
Free
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Details

  • Released
  • Updated
  • August 8, 2012
  • June 29, 2026

Features

Japan Airlines screenshot #1 for iPhone
Japan Airlines screenshot #2 for iPhone
Japan Airlines screenshot #3 for iPhone
Japan Airlines screenshot #4 for iPhone
Japan Airlines screenshot #5 for iPhone
Japan Airlines screenshot #6 for iPhone
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About

Book and manage all your flights with this comprehensive travel application. Access flight status, view your itinerary chronologically, and receive timely notifications for delays or upcoming departures. Available for both members and non-members.

Flight reservations and purchases
Home screen with reservation display
Chronological itinerary timeline
Real-time flight status checks
Flight status and departure reminders
JMB member information display
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What users say

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What's New in Japan Airlines

6.2.0

June 29, 2026

Thank you very much for using the JAL app. - Fixed an issue where seats on international flights were displayed as “Unassigned” even though they had already been assigned. - Fixed an issue where expired lounge coupons were displayed. - Users can now view usage instructions from the lounge coupon tile. - Fixed minor issues.

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Charts

Top Free

📉 140-2

Travel

This app dropped -2 positions in Travel chart.

Last updated on July 19, 2026.

User reviews

Horrible App

The JAL website and app are absolutely horrible to use. They don’t show my OneWorld status and will not allow me to change seats. Out of all the airlines I fly, this one has the worst app to try and navigate. The airline itself is awesome and I love flying them, but the app and website are not user friendly.
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無法訂票

一直無法訂票 顯示error好幾天了

new app booking not working

after JAL change scot the new app. search a flight not working any more. input all search criteria and hit SEARCH button. nothing happened. I have been using the old JAL app before and never have any problem. please check and fix.

やはり、日本航空は素晴らしい。

たまに不祥事はありますが、やはり、鶴のマークの日本航空は素晴らしいです。

マジでクソ

平均星4.5って本当かよ。
jalは、本気で改善した方が良い。

いい意味で捉えると、伸び代しかない。
重要な拡販チャンスだと思うよ。

①アカウント作成が面倒

アカウント作成しようとすると、JALマイレージバンクの会員登録を求められる。
これがややこしい!

「カードを作れ」と言わんばかりに、カードの広告ばかり出てくる。

ん?アカウント作成にはカード作成が必須なのか?じゃあ辞めとこう。と誤解しやすい。

※本当はそんなことない。

もっとわかりやすく、誤解しないようにしなさい。

②決済が面倒

ビザデビット決済を選ぶと、ワンタイムパスワードがメール送付された。
で、メールを開いてワンタイムパスワードを確認し、JALアプリに戻ったら・・・

なんとワンタイムパスワード入力画面が消えてしまった!

当然の操作なんだから、消えないようにしろよ!

③QRコード発行が面倒

会員登録せずゲストとして使ってると、搭乗のQRコード表示が非常に面倒。

日付とか発着空港とか予約番号とか、色々入力して、やっと自分の予約に辿り着いて、

で、QR表示しようとすると、また航空券番号の入力を求められる。

さっき入力したし、画面にも出てたやろがぁぁああ!!!

なんでもう一回入力せんといかんのんや、勝手に裏で連携しろや!

総じて、本当に論外だと思う。
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to retrieve reservations

Bug

Crashes and errors when checking in

Bug

Inconsistent behavior across devices

Bug

Requested Features

4 requests

English language support

Feature

Ability to manage bookings

Feature

Improved seat selection

Feature

Notifications and alerts

Feature

FAQ

What can I do with the Japan Airlines app?

The app allows you to make reservations and purchases for all flights. You can also view your upcoming reservations on the home screen, track flight status, and receive notifications about delays or upcoming departures.

Is the Japan Airlines app free to use?

Yes, the app is free to download and use. While the app itself is free, you will still need to pay for flight reservations and purchases made through the application.

Can I check the status of any flight, not just my own?

Yes, you can check the flight status by route or flight number. For international flights, you can search for flight status two days before or after the selected date.

What information is shown on the home screen?

The home screen displays your upcoming reservations. If you are logged in as a JMB member, your JMB member information will also be displayed. Flight status is shown for flights up to the next day.

When will I receive notifications about my flight?

You can receive notifications for flight status changes, such as delays and cancellations. You will also receive reminders for reserved flights that are less than 24 hours away from departure.