GO / Taxi app for Japan visit

GO / Taxi app for Japan visit

Most Used Taxi App in Japan

13K ratings
553 reviews
Free

Details

  • Released
  • Updated
  • February 19, 2023
  • August 19, 2026

Features

GO / Taxi app for Japan visit screenshot #1 for iPhone
GO / Taxi app for Japan visit screenshot #2 for iPhone
GO / Taxi app for Japan visit screenshot #3 for iPhone
GO / Taxi app for Japan visit screenshot #4 for iPhone
GO / Taxi app for Japan visit screenshot #5 for iPhone
GO / Taxi app for Japan visit screenshot #6 for iPhone
GO / Taxi app for Japan visit screenshot #7 for iPhone
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About

This app is Japan's most used taxi booking service, offering extensive coverage across all 47 prefectures. Easily hail, reserve, or get flat-rate airport rides. Pay fares cashless and set destinations in advance for a stress-free travel experience.

Nationwide taxi booking
Airport flat-rate fares
Luxury van service (GO PREMIUM)
Advance reservation system
Cashless payment (GO Pay)
Advance destination setting
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What users say

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+1

What's New in GO / Taxi app for Japan visit

10.4.5

August 19, 2026

Thank you for always using GO App. We have updated GO App to make life better for you! ・Various enhancements and performance improvements

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Charts

Top Free

📉 167-9

Travel

This app dropped -9 positions in Travel chart.

Last updated on August 25, 2026.

User reviews

First trip

First time I use the app and the first time I rode in a go taxi. A driver was very courteous nice polite would definitely use again.

Easy to use, taxis come very quickly

We have had a great experience with every taxi driver helping us with our luggage, genuinely providing service without expectation of tips (though of course we added some in the app). The taxis have been very clean, comfortable, with enough space for our carryons and backpacks. The app is clear, easy to understand, with excellent and timely notifications. And dare I say, better than Uber ;-)
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수수료가 존나 많음

기사 친절한데 외국인한테는 우버가 훨씬 나음
수수료를 3개나 때가요 ㅋㅋ
호출 수수료, 앱 수수료, 해외 서비스 수수료 ㅋㅋㅋ 예상 택시비 두배가 나와요

Excellent

Excellent

Response from developer

Thank you for your review. We will continue to strive to provide better service.

Unable to register in the app.

I can't register with a Russian phone number, and I'm not receiving text messages. The app does allow registration with a passport, but it doesn't accept Russian passports, even though I have no problems entering the country. Contacting technical support didn't help, and the only response was, "Sorry, we can't help."

I really hope this isn't just a polite reply (I'm referring to the developer's response), but that some real action will be taken. This issue is clearly not isolated, judging by the comments. It's just a strange story: the app is marketed as being for visiting Japan, but it's not available to visitors. Especially considering that getting a Japanese number also requires completing a quest of sorts.
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Response from developer

Thank you for your feedback. We apologize for the inconvenience due to which you cannot create an account.  We will make efforts so that non-Japanese mobile phone numbers can be accepted in the near future.

Developer apps

User experience

🐞

Reported Bugs

2 issues

Payment issues and inability to complete transactions

Bug

Accounts getting temporarily locked for no clear reason

Bug

Requested Features

3 requests

Add email-based registration and verification

Feature

Improve English translations and support for non-Japanese users

Feature

Provide option to reserve larger vehicles for groups/luggage

Feature

FAQ

What does the GO / Taxi app for Japan do?

This app is Japan's most used taxi booking service, allowing users to easily hail taxis, book rides in advance, and access flat-rate airport transfers. It aims to provide a stress-free and convenient way to travel around Japan by eliminating the need to wait on the roadside for a taxi.

What are the key features of the GO / Taxi app?

Key features include nationwide taxi booking across all 47 prefectures, the option to reserve taxis for a specific date and time, and airport flat-rate fares. It also offers a luxury van service called GO PREMIUM, cashless payment through GO Pay, and the ability to set your destination in advance for easier communication.

How much does the GO / Taxi app cost?

The app itself is free to download and use for booking taxis. However, a service charge applies to reservations in addition to the taxi fare. Airport flat-rate fares are also available, and the cost will depend on the specific route and service used.

Is the GO / Taxi app available throughout Japan?

Yes, the app boasts the most extensive service coverage in Japan, available in all 47 prefectures. This includes major tourist areas like Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka, and Okinawa, making it a comprehensive solution for transportation needs across the country.

Can I use the app if I don't speak Japanese?

Yes, the app is designed to be user-friendly for those who may not communicate fluently in Japanese. Features like advance destination setting allow you to input your destination directly into the app, eliminating the need for verbal explanation to the driver.