Useless for foreigners
The JapanTaxi app was once convenient but has now closed to new registrations. Users are now being pushed to the GO taxi app, which is only available in Japanese and only available to download in Japan. There does not seem to be any indications that an English-language taxi hailing service will be made available in the near future, which is a tremendous disappointment. It seems, just like during COVID times, that Japanese taxi companies want to close themselves off to the outside world.
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Foreign credit cards don’t work.
This app could get a lot of business from expats and US military who could benefit from not having to learn Japanese to order a taxi. Limiting payment to Japan regional credit cards makes this app worthless to those without local bank accounts.
No longer works?
This used to be a great app but seems to have shut down, it now refers you to Mov/Go as successor app but that app is only usable in japanese and only downloads thru japan app store. Pretty terrible, i cant understand for life of me why they dont allow GO app to download from non japan app stores? What are visitors to japan supposed to do? Use uber only i guess but japantaxi was much better. Tough loss
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Foreign numbers
I love the app. The idea is awesome. It gets the job done never had a problem when my friends use it. Problem is they don’t except any phone numbers other then Japanese and because of that I cannot use it. Please add foreign numbers.
Used for the first time last night and worked great
I had a minor emergency last night and needed to go over to a nearby hospital after midnight. Nothing important (minor toe injury, fine now) and used the JapanTaxi app on my iPhone for the first time. It's really nice. It would have taken forever to stand on the corner in my neighborhood and wait for a taxi at that hour.
I was able to set up what they needed in just a minute, and the taxi came in 5 minutes. Same on the way home. And you can see the location of the taxi on a map while you're waiting. You can just select to "come to my current location." No input is needed.
You can rate the driver. And there is a center to call into and they immediately know who you are and the number of the taxi you used. I called them from the hospital because I dropped my hospital card in the back while paying for the ride with my iPhone.
Anyway, I highly recommend the app.
I was able to set up what they needed in just a minute, and the taxi came in 5 minutes. Same on the way home. And you can see the location of the taxi on a map while you're waiting. You can just select to "come to my current location." No input is needed.
You can rate the driver. And there is a center to call into and they immediately know who you are and the number of the taxi you used. I called them from the hospital because I dropped my hospital card in the back while paying for the ride with my iPhone.
Anyway, I highly recommend the app.
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