Very disappointed with the check-in feature
I’m very disappointed with the check-in feature of this app. I couldn’t complete the check-in and there was no guidance telling me the real problem. Wasted me a lot of time. Very frustrating. I’ll have to go to the airport to check in on spot.
Checkin
Great service
Cathay Pacific, always excels
The app is fast, clean and easy to use with intuitive direction and clear paths to where you want to go.
Good
Good
Great experience
Just booked a flight within their app and I had a great experience.
Mr.
Cathay has been my preferred airline since day 1. Its fleet of aircrafts is modern, with updated entertainment systems. Cabin crews are mostly friendly and services they offer are good. The booking App is easy to use once you get used to it. Look forward to being in the air again with Cathay.
Slow and buggy
Slow and buggy. Interface is not intuitive.
Excellent work
Good service
客舱坐位选择
简单又实用的设计!
good
easy to get the right one
Dr. Clinical psychologist
Throughout the 16 years I’ve been in Hong with my family, we almost always choose to fly Cathay Pacific. Although we pay much higher for tickets than many other less expensive airlines, it’s certainly worth the cost. The service has been excellent and unmatched by any other airlines. I and my wife and two 20 and 18 years old kids studying at US universities rarely if ever had any unpleasant experience. Crew are very accommodating, professional, yet personable. Most of your crew often greet passengers with a pleasant attitude, and wearing a sincere smile.
We fly a number of time as individuals, children coming back home three times a year, in addition to many trips to Bali, Japan, and other numerous countries.
I personally know what a great service is. I had been a flight attendant for nine lovely years 1975 - 1984 with Middle East Airlines (MEA) back when we were the top airline in the Middle East. terms of excellent service, reputation, and like your pilots, are very skillful.
Thank you and we are grateful for your service, positive attitudes of crew and ground staff.
We fly a number of time as individuals, children coming back home three times a year, in addition to many trips to Bali, Japan, and other numerous countries.
I personally know what a great service is. I had been a flight attendant for nine lovely years 1975 - 1984 with Middle East Airlines (MEA) back when we were the top airline in the Middle East. terms of excellent service, reputation, and like your pilots, are very skillful.
Thank you and we are grateful for your service, positive attitudes of crew and ground staff.
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Easy to use and friendly navigation
Excellent app, helps organize and stay current on flight
Fast and Hassle Free
Online check-in cannot be as smooth as this. The app works perfectly for me. It was fast and easy to navigate. Awesome work, Cathay Pacific! Keep it up!
苦手な私でも簡単!
スマホを使ってオンラインチェックインするとか、他の航空会社では無理でいつも、その時行く妻や友人に頼んでいましたが、たまたま休日だったので、自分でチャレンジしてみようと試みたところ、とても簡単にできました。
no upload of booking possible if booking is with partner airlines
Its still not possible to upload a booking that is with partner airlines. This app is from the middle ages.
I fly back home and wanted to upload my booking from BA that has a long flight segment from Hongkong to LHR woth Cathay but there is no way to upload my booking code to the app. it works pwrfectly with qatar air but not with carhey. Please programmers repair this fundamental issue ASAP
I fly back home and wanted to upload my booking from BA that has a long flight segment from Hongkong to LHR woth Cathay but there is no way to upload my booking code to the app. it works pwrfectly with qatar air but not with carhey. Please programmers repair this fundamental issue ASAP
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Clear and easy!
Logins, bookings, and reservations have been very smooth!
The Best
So usable !
速度非常慢
速度非常慢 经常出现错误 选座时候
Easy to use
So good
Easy to use
Easy smooth for an old guy
