Cathay Pacific User Reviews

Customer Experience

Positive experience69.8% of reviews
Neutral4.0% of reviews
Negative experience26.1% of reviews

~ Based on 1,581 written reviews from the US App Store.

What users say

Is Cathay Pacific Safe?

Cathay Pacific appears safe based on user ratings. AppsHunter Safety Score for Cathay Pacific is 88/100.

This assessment is based on 2,619 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.3% of ratings point to a safe experience
2.5% of ratings suggest some concerns
13.2% of ratings point to a risky experience

~ Based on 2,619 App Store ratings for Cathay Pacific.

Is Cathay Pacific Legit?

Cathay Pacific appears to be a legitimate app. AppsHunter Legitimacy Score for Cathay Pacific is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best App

Easy for All

alison

very easy to navigate

Convenient to Use

Easy to navigate

Difficult

I had tried many to open the application still can’t setting up to sign in, i used many app still have problems to use your app, I am not smart on the tech, pls make app easy for low tech like me, thanks

Happy Customer

Easy to check in digitally

Simple change is good

I was an Emirates Gold Qantas Gold but now the lowest form of frequent flyer, Cathay Green. Simple reason, better flights, faster turnaround d, cheaper extra baggage. And an entirely straightforward booking and paying experience

This is my 7th flight in 2 years

Yaay Cathay

Mr Psaila

Very easy to operate

Big fan

Absolutely seamless. Mind you the extra security precautions taken can sometimes feel a bit of an overkill BUT BETTER SAFE THAN SORRY

Too hard to use, too much info required

Forced to sign up to app to get boarding passes

Nice

Best service 😊

I loved this company to FLY

Prices are great, the service is even better!

Easy and clear

Very easy thing use and lots of information

Good

Good

Mrs

Easy to use

Nice site.

It’s good overall. But looks like choose meal option is not working online.

Good enough

Pros:
- basic functionality
Cons
- tiny type, hard to read
- workflow needs to be streamlined, better integrated with notifications. For example, when it’s time to get a boarding pass, your are not notified, it’s not obvious in the app, you have to dig.
- the app is slow

Ease of use

Title says it all really, everything is laid out so well and so straightforward to use

Chosen seat

I chose an available seat 69c and a few seconds later the airline relocated me to 61c which I wasn’t too happy with ? Everything else has been smooth and easy thank you

Mr Foster

Once I got my head round it simples

Constant technical issues

Took 24 hours to load my booking and now 3+ hours to book seats