5 star review
Horizon is a wonderful credit union to be apart of. The app is super user friendly and easy to use. The customer service is wonderful and that's why I've used them for 10+ years!
1990’s Technology
The HZCU app is absolutely awful. It’s like they went back to the 1990’s and chose the cheapest option for the platform.
Fund transfer not “scheduled”
“Schedule “ a fund transfer does not ask for the date you wish to for funds to transfer, it just does the transaction immediately.
Unable to make payments
It should not be this hard to set up payments. I had to create 3 different logins and talked to two separate people on how to access the “app” and then had to use a different portal to set up the payments. I was told I can’t make payments through the app it’s self and that setting up automatic payments and then making additional payments ontop makes it glitch. That rather I need to set up my additional payments on the automatic payments. Let alone that I will have to go find this separate domain to be able to do it! This is the worst online banking service I’ve ever had and I regret using this bank for a loan.
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New Update
This new update is ridiculous. Do you guys even run this by members when testing it! I highly doubt it. Nothing wrong with the previous design.