New update made the app bad
The bank itself has been pretty good however, the update to the app made navigation far more confusing and also takes forever when trying to transfer my money from one account to another. Before the update I was able to do it with ease, but it’s been so slow recently I haven’t been able to complete one transfer since the change which is genuinely making it difficult to bank with Numerica.
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New update is annoying
The app used to just automatically run Face ID and log me in when I first opened it. Now it loads a landing page first, and I have to click “login” first for no apparent reason. First world problem, for sure, but pointless and annoying. It also tends to freeze before the landing page loads the first time I open it, so I have to open the app, force close it, open it again, click login, then I can finally log in.
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Too many changes too often
I use to like this app because it was simple and it provided what I need however they will not stop “updating “ the app
Making it more and more difficult just to access and view my accounts And at this point, I am half a change away from just deleting the app I would not recommend this app it’s garbage and they force you to update and don’t tell you what’s being updated
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Making it more and more difficult just to access and view my accounts And at this point, I am half a change away from just deleting the app I would not recommend this app it’s garbage and they force you to update and don’t tell you what’s being updated
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Concerning changes
This app used to be quite tolerable, but is being rapidly redesigned with unnecessary pedantic changes that seem to provide little to no tangible benefit to usability, and seem to demonstrate an active disregard for previously established design conventions, while neglecting basic ux considerations and polish that were previously present.
I am considering moving my money to a different bank / credit union over these concerns, as I can no longer trust their software supply chain for the quality and reliability that I would expect from my bank.
I am considering moving my money to a different bank / credit union over these concerns, as I can no longer trust their software supply chain for the quality and reliability that I would expect from my bank.
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New update is HORRIBLE
The latest update makes the app completely useless. You can’t see dates on scheduled transfers. Also, it takes a ridiculous amount of tapping to do anything on this app now. Plus, it looks like it was made in the 1990’s, and the whole app now feels like a sales pitch for some “dream up” program they are offering. In the meantime, they have dead end navigation, they are missing vital information, and they even had to put up “guides” on how to do anything in the app onto their actual website, because it’s so user-unfriendly. Wow.
Total waste of an app that was perfectly functional before. Switching to this version was clearly NOT a well thought out business decision by Numerica. I wonder how much money they wasted on this travesty of an app.
Total waste of an app that was perfectly functional before. Switching to this version was clearly NOT a well thought out business decision by Numerica. I wonder how much money they wasted on this travesty of an app.
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