Horrible user experience
It feels like every time they get to something stable, they decide to change it again and then it turns to garbage. I don't know how you can make something look so simple yet behave so poorly. Maybe you should look at trying to get whoever made McDonald's app because that thing is a thousand times better than whatever garbage this is
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Terrible
Since the update to the new design, the app has been working terribly. It’s glitchy. For instance, I can't access my credit card to top it up. Everything used to work perfectly.
New software update
I would like to start out saying I do like Numerica but who ever made this new software update needs to be fired. I hate to say that but I’ve never been more confused and frustrated. I can’t image how older people are adjusting to this new update because it is terrible and I forgot to add that it’s ugly. Digital banking is supposed to be easy and you just made it 100times harder. Thanks
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Barely usable now
After this major update, the app is now barely usable. I’m completely unable to pay my cards or bills, it just gets stuck in a perpetual loading screen. It’s difficult to navigate, visually disruptive, and overall a shame. There’s appeal in making changes, but please think of the customers. Just because you can doesn’t mean you should.
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New update made the app bad
The bank itself has been pretty good however, the update to the app made navigation far more confusing and also takes forever when trying to transfer my money from one account to another. Before the update I was able to do it with ease, but it’s been so slow recently I haven’t been able to complete one transfer since the change which is genuinely making it difficult to bank with Numerica.
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New update is annoying
The app used to just automatically run Face ID and log me in when I first opened it. Now it loads a landing page first, and I have to click “login” first for no apparent reason. First world problem, for sure, but pointless and annoying. It also tends to freeze before the landing page loads the first time I open it, so I have to open the app, force close it, open it again, click login, then I can finally log in.
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New update 2026 is awful
Basically ruined a good working thing here. Over complicated the account navigation as well as made the app less responsive with the update please fix it as soon as possible.
Every week updates mandatory
Why in the hell am I having to update to a newer version every week? I really do not like Numerical‘s app. That’s why I don’t keep any of my major money in Numerica
App sucks
Stop updating it it is unusable its daily updates and when I need to use it I can’t please go back to the version before you failed us all and changed this
Closer but not there yet
Having to answer 25 questions over the phone to do business is lame AF. Give me a way I can authenticate with the app.
I don’t care about the transfer menu update… give me easier access on how I can get business done.
Removal of the chat bubble is great. Long way to go.
The style of this app is annoying. The use of contrast is difficult to focus on what Is a button and what isn’t. When the page loads it’s not immediately clear what the hierarchy is. It looks too flat to me.
There are better apps than this. But they are trying I guess so there’s that too.
I don’t care about the transfer menu update… give me easier access on how I can get business done.
Removal of the chat bubble is great. Long way to go.
The style of this app is annoying. The use of contrast is difficult to focus on what Is a button and what isn’t. When the page loads it’s not immediately clear what the hierarchy is. It looks too flat to me.
There are better apps than this. But they are trying I guess so there’s that too.
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Latest update is awful
Ability to transfer between my accounts fails 75% of the time. Just sits with the spinning circle trying to load my accounts.
If I try to log on in the browser, it forces me back to the non working app. Have uninstalled and reinstalled, restarted phone, nothing. I reallying hate that it forces the app from the browser.
If I try to log on in the browser, it forces me back to the non working app. Have uninstalled and reinstalled, restarted phone, nothing. I reallying hate that it forces the app from the browser.
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Too many changes too often
I use to like this app because it was simple and it provided what I need however they will not stop “updating “ the app
Making it more and more difficult just to access and view my accounts And at this point, I am half a change away from just deleting the app I would not recommend this app it’s garbage and they force you to update and don’t tell you what’s being updated
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Making it more and more difficult just to access and view my accounts And at this point, I am half a change away from just deleting the app I would not recommend this app it’s garbage and they force you to update and don’t tell you what’s being updated
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Concerning changes
This app used to be quite tolerable, but is being rapidly redesigned with unnecessary pedantic changes that seem to provide little to no tangible benefit to usability, and seem to demonstrate an active disregard for previously established design conventions, while neglecting basic ux considerations and polish that were previously present.
I am considering moving my money to a different bank / credit union over these concerns, as I can no longer trust their software supply chain for the quality and reliability that I would expect from my bank.
I am considering moving my money to a different bank / credit union over these concerns, as I can no longer trust their software supply chain for the quality and reliability that I would expect from my bank.
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New update
The app was good before but now this update sucks thsy changed everything but I still like Numerica it’s just the app that sucks
Really?
Seriously, why do you force so many updates one after another? Get it together and do it once?
Please stop changing the UI
I hate it every time you guys update the UI. If you do it one more time I’m closing my account. This is Stupid. We do not need it updated you are not innovating. You are just pissing people off. leave it alone. if it works and people are used to it. It does not need to glow up. At the end of the day, it is a banking app and if I have to relearn the UI every few years, that’s a waste of my time stop it.
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Bad decision
I can not even get into the new app because my phone is not new enough.
App update is trash.
Old app was stable. New app crashes or bogs down. Tried to transfer rent from a desktop and now I’m locked out of my account. Thanks for the chore.
Update
This new update is the worst. The new look is awful. Please return to the old look.
Needless update.
Needless changes to something that SHOULD be simple. Tackier, slower, and worse across the board for no reason.
