Love my bank, love this app; when it works
So I’ll preface that my rating would be 5/5, I’ve been a member of HAPO for almost a decade now, their service and app have always been great. With that said for the last 3 or so weeks the app has been utter garbage after a maintenance period that occurred. Since then I have to open the app 3-4 times for it to load properly to be able to see my balance or interact with the interface at all. There are sometimes where it can take upwards of 5 minutes to get the app to fully load properly to be able to do the business I need to do. So with that said my current rating of the HAPO app is 2/5 stars until this issue is fixed. My phone is up to date, so is the app, and my phone is last years model. There’s no reason it should be this difficult to access my funds. Once this is resolved I will restore my 5/5 review.
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Terrible now
This app used to be great but takes forever to load. I have to keep closing it and logging back in to try and view my accounts. Do better.
Good when it works.
As of 7/29/26 I’ve had significant problems with the app loading and/or allowing you to selection functions within the app.
It’s not working properly
It’s been a few days that it’s not opening fast.stays thinking
Doesnt load after face recognition
Stays on loading screen often
