Love my bank, love this app; when it works
So I’ll preface that my rating would be 5/5, I’ve been a member of HAPO for almost a decade now, their service and app have always been great. With that said for the last 3 or so weeks the app has been utter garbage after a maintenance period that occurred. Since then I have to open the app 3-4 times for it to load properly to be able to see my balance or interact with the interface at all. There are sometimes where it can take upwards of 5 minutes to get the app to fully load properly to be able to do the business I need to do. So with that said my current rating of the HAPO app is 2/5 stars until this issue is fixed. My phone is up to date, so is the app, and my phone is last years model. There’s no reason it should be this difficult to access my funds. Once this is resolved I will restore my 5/5 review.
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Terrible now
This app used to be great but takes forever to load. I have to keep closing it and logging back in to try and view my accounts. Do better.
Good when it works.
As of 7/29/26 I’ve had significant problems with the app loading and/or allowing you to selection functions within the app.
It’s not working properly
It’s been a few days that it’s not opening fast.stays thinking
Doesnt load after face recognition
Stays on loading screen often
Super slow app
Slow
Just let me log in
I’m trying to log in but because I press review later it spends forever in a loading screen for no reason. So here’s a bad review for this new stupid forced review
What happened??
Since the update, the app isn’t working. Is there a fix for the terminal gray screen?
What happened
App used to be great and within the last couple weeks has become the biggest hassle. Takes 8-10 attempts to log in without getting a spinning wheel of death loading wheel
Month by month incremental filter missing
removing the option for monthly increment to visualize/sort operations was a massive setback in the use of both HAPO app and website.
HAPO
They keep having a review every time I sign into my account.
Besides that a good place to do loans, checking and saving
Besides that a good place to do loans, checking and saving
Excelente servicio de esta aplicación
Me ayuda a dar los pagos de mi tarjeta de crédito y me deja hacer movimientos de una cuenta a otra. Me gusta tener las cuentas de mis hijos registradas y así poder mandarles dinero a su cuenta.
Good app
Its easy to navigate, keep track of your money,and see your credit score.
Review
Easy to use
Good
Great app
Good
Good
It’s ok
It’s an ok credit union but hopefully I would change different bank account but not right now I am happy that I have credit union I won’t change banks right now only if I have to
Can not transfer money from HAPO to HAPO
Is the only bank in the world that doesn’t allow transfer money from a HAPO to a HAPO account. I need to transfer money every month to somebody with HAPO account and I need to go to the bank every single time; is time consuming and unnecessary. I think the bank should change that.
Thank you
Good job
HAPO
HAPO has been my preferred community credit union for over a decade because I consistently receive superior customer service!
