Horizon NJ MyCare User Reviews

Name: Horizon NJ MyCare
Rating: 4.9 (8973 reviews)

Horizon NJ MyCare

Horizon Healthcare Services Inc

🏥 Medical

Customer Experience

Positive experience25.6% of reviews

Neutral5.1% of reviews

Negative experience69.2% of reviews

~ Based on 78 written reviews from the US App Store.

What users say

Summarized from real user reviews of Horizon NJ MyCare. Based on 9K reviews and a 4.9/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Medical app.

Positive things

💕Useful app
😊Awesome tool
🙌Convenient app
🔥Amazing for quick info

Negative things

🤯App doesn't work
🔒Can't login
🐛App crashes
🤖Technical issues
🤷‍♀️Outdated provider info
🚫Useless app

Is Horizon NJ MyCare Safe?

Horizon NJ MyCare appears safe based on user ratings. AppsHunter Safety Score for Horizon NJ MyCare is 98/100.

This assessment is based on 8,973 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience

1.4% of ratings suggest some concerns

1.5% of ratings point to a risky experience

~ Based on 8,973 App Store ratings for Horizon NJ MyCare.

Is Horizon NJ MyCare Legit?

Horizon NJ MyCare appears to be a legitimate app. AppsHunter Legitimacy Score for Horizon NJ MyCare is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Update

Even if the app is up-to-date, it still keeps saying Update the app to use it
.

ALLC1

20 days ago

Nueva experiencia

Muy buena atención y orientaciones

inonina

2 months ago

0 results

Bug fix created a big problem

Nitwitnat

2 months ago

stuck at email

stuck at email part. don’t want to call the number due to times and no verification code sent.

Auroraken

3 months ago

Excellent

Easy to use

Queen Francine

4 months ago

Are you enjoying this app?

Can’t create a username with your email address if it has a period before the at sign. Y’all should get that fixed.

Dave Mi.

5 months ago

Doesn’t work

Been trying to log into this app numerous times and keep getting told my login info is inaccurate—but it’s not since I can log on the website just fine.

YOLO91

5 months ago

Response from developer

Hello! We're sorry to see that you are still having difficulties accessing your account on the app. This Horizon NJ MyCare app is for Horizon NJ Health and Horizon NJ TotalCare (HMO D-SNP) members only. For Horizon BCBSNJ plans, please download the Horizon Blue app. If you need further assistance, please contact the eService Desk at 1-844-663-7338 (TTY 711) 8 a.m. to 5 p.m. EST weekdays to help get this resolved.

Horizon

I like this app

Mafa73

7 months ago

Must add Children list too

The app is really great and easy use. However, must add children accounts it’s easy for every parent to generate their account information.

aleya mj

7 months ago

Response from developer

Hi Aleya! Your suggestion will be shared with our business area!

Logging In

App does not recognize User Name and/or Password. Consistently prompts to create a new password, and then gives the same error message. Does not recognize Username or Password. Reported to Customer Service over two weeks ago, still broken.

Drainage12

7 months ago

Thankful

So thankful for Horizon BC and BS and their user app.. it makes things so much easier.

snggirl

7 months ago

Response from developer

Hi! Appreciate the positive feedback!

Great app

The app is easy to use and keeps me up to date on my account. Ty

cjmorris70

8 months ago

Response from developer

Thank you for your positive feedback!

Must add Children list too

The app is really great and easy use. However, must add children accounts it’s easy for every parent to generate their account information.

aleya mj

8 months ago

Response from developer

Hi Aleya! Your suggestion will be shared with our business area!

Glitch

A while back I called tech support because I couldn’t use my username and password from the website on the app. Never fixed. Today, I tried to reset the password on the app. I did successfully change the password but when I try to signin it doesn’t recognize me. I deleted and re-added the app, did another forgot password. I believe the glitch is caused because I previously had regular Horizon BCBS.

La Verne1