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Modivcare

Modivcare

by ModivCare

11K ratings
452 reviews
#158 in free Medical
πŸ’Ό Business
πŸ₯ Medical
Free

Details

  • Released
  • Updated
  • August 4, 2021
  • August 7, 2026

Developer

ModivCare
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Modivcare screenshot #1 for iPhone
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πŸ“ˆno. 158
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About

Easily schedule and manage non-emergency transportation for medical appointments. Eligible members can also submit claims for mileage reimbursement directly through the app.

βœ“Schedule transportation
βœ“Manage appointments
βœ“Submit mileage reimbursement
βœ“Accessible for eligible members
βœ“No need to call care center
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What users say

Summarized from real user reviews of Modivcare. Based on 11K reviews and a 4.6/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Medical app.

Positive things

  • πŸš€Easy to use app
  • πŸš€Convenient for booking rides
  • πŸš€Quicker than calling
  • πŸ‘User-friendly interface
  • πŸ‘Helpful for transportation needs
  • πŸ‘Saves time compared to phone calls

Negative things

  • πŸ›App not working/glitchy
  • πŸ›Issues with login/authentication
  • πŸ›Unreliable transportation services
  • πŸ›Rides getting denied or cancelled
  • πŸ›Poor customer service/support
  • πŸ›Difficult to edit/cancel scheduled rides
See all reviews

What's New in Modivcare

1.5.16

August 7, 2026

Further enhancements to editing pending trip requests. Disabled editing for completed rides.

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Charts

Top Free

πŸ“ˆΒ 158+2

Medical

This app rose +2 positions in Medical chart.

Last updated on October 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

I appreciate you

Long hold times, some drivers cancel or say they arrived yet have not but other than that an excellent service and I am grateful.
Dr Troy TDr Troy T

Not recommended

Not recommended
yyyyandyyyyand

Bug

There is a bug where I cannot sign into the app. I reset my password and then tried to sign into the app now it says account locked.
Notright1$2Notright1$2

Uber driver don’t read note

Using over is the worst drive doesn’t read the note why can’t we lave negative feedback for Uber driver
NaianianainainaiNaianianainainai

Scheduling rides are difficult

The Modivcare app is not very user-friendly when scheduling rides back home. The pick and drop off times require you to make a guess, rather than giving you a clear way to select the actual time you need. The scheduling process could be much easier and more intuitive.
Ghostrider964 οΏΌGhostrider964 οΏΌ
See 447 more reviews

Developer apps

Provado CarePro
Provado CarePro

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WellRyde
WellRyde

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See developer apps

User experience

🐞

Reported Bugs

5 issues

App freezing or crashing

Bug

GPS inaccuracies

Bug

Issues with signing in/logging in

Bug

Inability to edit or cancel scheduled rides

Bug

Rides getting denied without clear reason

Bug
✨

Requested Features

5 requests

Add option to book round-trip rides

Feature

Improve notification system

Feature

Allow more flexibility in scheduling rides

Feature

Provide more transparency on ride status

Feature

Integrate with more transportation providers

Feature

FAQ

What does the Modivcare app do?

The app allows eligible members to schedule and manage their non-emergency medical transportation needs. It also provides a way for members who drive themselves to appointments to submit claims for mileage reimbursement.

Who is eligible to use the Modivcare app?

The app is available to members who have participating benefit plans. You will need to check if your specific benefit plan includes access to this service.

Can I use my existing Modivcare website account to log in?

No, existing Member Services Website accounts will not work for logging into the app. You will need to create a new account or use the credentials specific to the app.

How do I submit a mileage reimbursement claim?

If you are an eligible member and drive yourself to appointments, you can submit your claims for Mileage Reimbursement directly through the app. Follow the in-app prompts to enter your trip details.