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Modivcare

Modivcare

by ModivCare

12K ratings
454 reviews
#171 in free Medical
💼 Business
🏥 Medical
Free

Details

Released
August 4, 2021
Updated
August 7, 2026

Developer

ModivCare
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📉no. 171
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About

Easily schedule and manage non-emergency transportation for medical appointments. Eligible members can also submit claims for mileage reimbursement directly through the app.

✓Schedule transportation
✓Manage appointments
✓Submit mileage reimbursement
✓Accessible for eligible members
✓No need to call care center
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What users say about Modivcare

Reviews of Modivcare are mixed: the Medical app is rated 4.6/5 from 12K App Store ratings. What users like most: easy to use app, convenient for booking rides. Top complaints: app not working/glitchy, issues with login/authentication. Summarized from real user reviews.

Positive things

  • 🚀Easy to use app
  • 🚀Convenient for booking rides
  • 🚀Quicker than calling
  • 👍User-friendly interface
  • 👍Helpful for transportation needs
  • 👍Saves time compared to phone calls

Negative things

  • 🐛App not working/glitchy
  • 🐛Issues with login/authentication
  • 🐛Unreliable transportation services
  • 🐛Rides getting denied or cancelled
  • 🐛Poor customer service/support
  • 🐛Difficult to edit/cancel scheduled rides
See all reviews

What's New in Modivcare

1.5.16

August 7, 2026

Further enhancements to editing pending trip requests. Disabled editing for completed rides.

More

Charts

Top Free

📉 171-11

Medical

This app dropped -11 positions in Medical chart.

Last updated on October 29, 2026.

User reviews

Most RecentHighest RatedLowest Rated

My first time using it so l can’t rate it at this time.

I’m a little confused on the app but my pick up is at 3pm at dentist and to be dropped off at my apartment at 3941 Halyard way.
Thank you
MMarietemu

Ride

Very nice driver’s. We’re on time for pick up and drop off . Thank you
Bbabygizzyroyal

I appreciate you

Long hold times, some drivers cancel or say they arrived yet have not but other than that an excellent service and I am grateful.
DTDr Troy T

Not recommended

Not recommended
Yyyyyand

Bug

There is a bug where I cannot sign into the app. I reset my password and then tried to sign into the app now it says account locked.
NNotright1$2
See 449 more reviews

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User experience

🐞

Reported Bugs

5 issues

App freezing or crashing

Bug

GPS inaccuracies

Bug

Issues with signing in/logging in

Bug

Inability to edit or cancel scheduled rides

Bug

Rides getting denied without clear reason

Bug
✨

Requested Features

5 requests

Add option to book round-trip rides

Feature

Improve notification system

Feature

Allow more flexibility in scheduling rides

Feature

Provide more transparency on ride status

Feature

Integrate with more transportation providers

Feature

FAQ

What does the Modivcare app do?

The app allows eligible members to schedule and manage their non-emergency medical transportation needs. It also provides a way for members who drive themselves to appointments to submit claims for mileage reimbursement.

Who is eligible to use the Modivcare app?

The app is available to members who have participating benefit plans. You will need to check if your specific benefit plan includes access to this service.

Can I use my existing Modivcare website account to log in?

No, existing Member Services Website accounts will not work for logging into the app. You will need to create a new account or use the credentials specific to the app.

How do I submit a mileage reimbursement claim?

If you are an eligible member and drive yourself to appointments, you can submit your claims for Mileage Reimbursement directly through the app. Follow the in-app prompts to enter your trip details.