Complaint
Blue cab is never on time
NOT HAPPY
Please give proper notice of service changes and work out scheduling issues; when Modivcare used to give me Uber rides, I’d be able to get a will call ride home from my appointments within 20 minutes. Today I had to wait an hour for a Provado ride, and didn’t even get any text confirmation to actually know for sure I was even getting a ride until the driver finally called me an hour later. This sucks and you need to be giving your clients proper notice of these changes for the sake of our time — even better, coordinate better so it doesn’t take an hour, it wasn’t always like this and it doesn’t need to be.
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Never Works
Dirty poor app always glitches and bugs out, never works, and always cancels my rides after I book them.
Way better than phone service
So simple, all I needed was my member ID
Good app
Easy to use
