Sentara MyChart vs Modivcare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sentara MyChart
Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.
- Communicate with care team
- Review health information
- Schedule appointments
- View After Visit Summaries
- Pay medical bills
- Receive push notifications
- Connect to Apple Health
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Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.
Modivcare
Easily schedule and manage non-emergency transportation for medical appointments. Eligible members can also submit claims for mileage reimbursement directly through the app.
- Schedule transportation
- Manage appointments
- Submit mileage reimbursement
- Accessible for eligible members
- No need to call care center
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This app is available to members with participating benefit plans. The Modivcare app is an easy, convenient and accessible way to schedule and manage all of your Modivcare non-emergency transportation needs. No need to call a care center. For eligible members who drive themselves to appointments, they can submit their claims for Mileage Reimbursement. Existing Member Services Website accounts will not work logging in.
Screenshots
Verdict
The clearest difference is iOS requirement: Modivcare at 15.1 against Sentara MyChart's 18.0. On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Sentara MyChart against 4.6 for Modivcare. Both are backed by a comparable volume of ratings — 16K and 11K respectively. Written reviews are what separate them: 53% of Sentara MyChart's written reviews are positive against 50% of Modivcare's.
Sentara MyChart ships an update every 2 months, Modivcare every 5 weeks. Both last shipped on September 25, 2026.
| Parameter | Sentara MyChart | Modivcare |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (16K ratings) — better | 4.6 (11K ratings) |
| Positive reviews | 52.9% of reviews — better | 50.2% of reviews |
| Number of ratings | 16K — better | 11K |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #203 | #157 — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 177 MB | 56 MB |
| Age rating | 17+ | 12+ |
| Developer | Sentara Healthcare | ModivCare |
Customer experience
Sentara MyChart
Modivcare
User reviews
Sentara MyChart
From 16K App Store ratingsWhat we love
- 🚀 Convenient access to medical information
- 👍 Easy to use and navigate
- 🚀 Quick access to test results
- 👍 Helpful for managing healthcare
- 🚀 Responsive communication with providers
Room to improve
- 🐛 Frequent app crashes and login issues
- 🔍 Difficulty finding and accessing certain features
- 🤔 Outdated or incomplete information
- 🤔 Limited functionality compared to website version
- 🤔 Frustrating user experience at times
Modivcare
From 11K App Store ratingsWhat we love
- 🚀 Easy to use app
- 🚀 Convenient for booking rides
- 🚀 Quicker than calling
- 👍 User-friendly interface
- 👍 Helpful for transportation needs
Room to improve
- 🐛 App not working/glitchy
- 🐛 Issues with login/authentication
- 🐛 Unreliable transportation services
- 🐛 Rides getting denied or cancelled
- 🐛 Poor customer service/support
Bugs and requests
Sentara MyChart
Reported bugs
4 issues- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions
Requested features
5 requests- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication
Modivcare
Reported bugs
5 issues- App freezing or crashing
- GPS inaccuracies
- Issues with signing in/logging in
- Inability to edit or cancel scheduled rides
- Rides getting denied without clear reason
Requested features
5 requests- Add option to book round-trip rides
- Improve notification system
- Allow more flexibility in scheduling rides
- Provide more transparency on ride status
- Integrate with more transportation providers
In-app purchases
Sentara MyChart
No in-app purchases
Modivcare
No in-app purchases
Questions
Is Sentara MyChart free?
Is Modivcare free?
Which has better reviews, Sentara MyChart or Modivcare?
Do Sentara MyChart or Modivcare have ads?
Which is updated more often, Sentara MyChart or Modivcare?
Which is more popular, Sentara MyChart or Modivcare?
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