Comparison

Sentara MyChart vs Modivcare

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sentara MyChart

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule appointments
  • View After Visit Summaries
  • Pay medical bills
  • Receive push notifications
  • Connect to Apple Health
Features
Currently charting
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Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

About

Modivcare

Easily schedule and manage non-emergency transportation for medical appointments. Eligible members can also submit claims for mileage reimbursement directly through the app.

Highlights
  • Schedule transportation
  • Manage appointments
  • Submit mileage reimbursement
  • Accessible for eligible members
  • No need to call care center
Currently charting
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This app is available to members with participating benefit plans. The Modivcare app is an easy, convenient and accessible way to schedule and manage all of your Modivcare non-emergency transportation needs. No need to call a care center. For eligible members who drive themselves to appointments, they can submit their claims for Mileage Reimbursement. Existing Member Services Website accounts will not work logging in.

Screenshots

Sentara MyChart4 screens
Modivcare4 screens

Verdict

The call

The clearest difference is iOS requirement: Modivcare at 15.1 against Sentara MyChart's 18.0. On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Sentara MyChart against 4.6 for Modivcare. Both are backed by a comparable volume of ratings — 16K and 11K respectively. Written reviews are what separate them: 53% of Sentara MyChart's written reviews are positive against 50% of Modivcare's.

UpkeepUpdate frequency

Sentara MyChart ships an update every 2 months, Modivcare every 5 weeks. Both last shipped on September 25, 2026.

Scorecard1 real difference · 10 level
Sentara MyChart versus Modivcare: the parameters behind the verdict, then further details
ParameterSentara MyChartModivcare
PriceFreeFree
Rating4.7 (16K ratings) — better4.6 (11K ratings)
Positive reviews52.9% of reviews — better50.2% of reviews
Number of ratings16K — better11K
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#203#157 — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size177 MB56 MB
Age rating17+12+
DeveloperSentara HealthcareModivCare

Customer experience

Sentara MyChart

All ratings14,568 ratings
Positive93.0%
Neutral2.9%
Negative4.2%
Written reviews278 reviews
Positive52.9%
Neutral10.1%
Negative37.1%

Modivcare

All ratings11,491 ratings
Positive89.6%
Neutral5.1%
Negative5.4%
Written reviews446 reviews
Positive50.2%
Neutral10.5%
Negative39.2%

User reviews

Sentara MyChart

From 16K App Store ratings

What we love

  • 🚀 Convenient access to medical information
  • 👍 Easy to use and navigate
  • 🚀 Quick access to test results
  • 👍 Helpful for managing healthcare
  • 🚀 Responsive communication with providers

Room to improve

  • 🐛 Frequent app crashes and login issues
  • 🔍 Difficulty finding and accessing certain features
  • 🤔 Outdated or incomplete information
  • 🤔 Limited functionality compared to website version
  • 🤔 Frustrating user experience at times

Modivcare

From 11K App Store ratings

What we love

  • 🚀 Easy to use app
  • 🚀 Convenient for booking rides
  • 🚀 Quicker than calling
  • 👍 User-friendly interface
  • 👍 Helpful for transportation needs

Room to improve

  • 🐛 App not working/glitchy
  • 🐛 Issues with login/authentication
  • 🐛 Unreliable transportation services
  • 🐛 Rides getting denied or cancelled
  • 🐛 Poor customer service/support

Bugs and requests

Sentara MyChart

Reported bugs

4 issues
  • Login process frequently broken or unreliable
  • Inconsistent performance and app stability issues
  • Inability to access or view certain medical records
  • Syncing problems between app and website versions

Requested features

5 requests
  • Ability to edit personal information and medical history
  • Improved messaging and communication with providers
  • More intuitive navigation and organization of features
  • Seamless integration with other healthcare apps and devices
  • Enhanced security measures like two-factor authentication

Modivcare

Reported bugs

5 issues
  • App freezing or crashing
  • GPS inaccuracies
  • Issues with signing in/logging in
  • Inability to edit or cancel scheduled rides
  • Rides getting denied without clear reason

Requested features

5 requests
  • Add option to book round-trip rides
  • Improve notification system
  • Allow more flexibility in scheduling rides
  • Provide more transparency on ride status
  • Integrate with more transportation providers

In-app purchases

None

Sentara MyChart

No in-app purchases

None

Modivcare

No in-app purchases

Questions

Is Sentara MyChart free?
Sentara MyChart is free to download, with no in-app purchases.
Is Modivcare free?
Modivcare is free to download, with no in-app purchases.
Which has better reviews, Sentara MyChart or Modivcare?
Sentara MyChart is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while Modivcare averages 4.6 from 11K ratings.
Do Sentara MyChart or Modivcare have ads?
Neither Sentara MyChart nor Modivcare shows ads.
Which is updated more often, Sentara MyChart or Modivcare?
Sentara MyChart ships an update every 2 months, and Modivcare every 5 weeks. Most recently, Sentara MyChart was updated on September 25, 2026 and Modivcare on September 25, 2026.
Which is more popular, Sentara MyChart or Modivcare?
Sentara MyChart currently peaks at #203 in the App Store charts, and Modivcare at #157. Chart position reflects recent download velocity rather than total install base.

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