Horseshoe Online Casino User Reviews

Customer Experience

Positive experience24.3% of reviews
Neutral3.0% of reviews
Negative experience72.7% of reviews

~ Based on 304 written reviews from the US App Store.

What users say

Is Horseshoe Online Casino Safe?

Horseshoe Online Casino appears safe based on user ratings. AppsHunter Safety Score for Horseshoe Online Casino is 90/100.

This assessment is based on 6,789 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.1% of ratings point to a safe experience
2.5% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 6,789 App Store ratings for Horseshoe Online Casino.

Is Horseshoe Online Casino Legit?

Horseshoe Online Casino appears to be a legitimate app. AppsHunter Legitimacy Score for Horseshoe Online Casino is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Say their good Luck!

Hoping the luck of thee Irish is with me!

Amazing

They have an amazing assortment of games available to all players.

Promotions are Grimy! Support will not help you.

Be careful. You may not get the spins you are promised if you opt in to multiple promos at the same time. Wagers go towards “the promotions in the order you opted in”

Support will not help you.

Scam

WORST ONLINE SCAM EVER!!!!

Real bad

Two days and thousands of spins. Not one hit over 8 dollars.
Bonuses are way less frequent and pay exponentially less than almost any other casino app.

Excellent promos

So many promos! Great chances to win and i love how this and Caesar’s are connected

HOSTED VIP DIAMOND ELITE

My experience has been straight garbage for months now and they do not care at all. They drastically changed everything about my experience. Every single deposit is lost instantly without a single fair return to player or payout or anything but seconds of play. I am a hosted vip anywhere I play and the same exact games are available everywhere. They play just fine literally everywhere but here.

You used to provide something in return for my hard earned money regardless of if I won or not. I am no longer provided anything or any value of any kind whatsoever in any way shape or form.

Like come on why would I or anyone else deposit $500 or $1000 or $10000 if your games are going to prove they will now take me for $5 or $10 instantly without a single return or fair return to player or even a chance of winning.

It is clear the payouts have been capped and restricted if they do come. I am being “throttled” until this stops and you can prove otherwise there is no chance I keep playing here like I once did.

You no longer provide me anything at all but losses and only seconds of play for my deposits regardless of game or type or denomination or how much the deposit is. My experience was drastically changed for no reason, or no reason they will admit to. The same amount of money deposited anywhere else and or before my experience was changed always lasts 10-100+ times longer than it does here now. That is why you are losing players like me. You make it so obvious

APPARENTLY A STATE SANCTIONED SCAM according to their support that’s the only answer I get it’s approved by the state. I do NOT understand this????
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Have never won. I love the casino just no payouts or bonuses unheard of horrible platform

Update—why is so hard to give bonuses shouldn’t be hard to win something sometimes.

3 weeks and I played several games and not 1 bonus….
Lost over $600 today and no matter what game I played no bonus. Just plain horrible. What does it take to get bonuses. I have not had one on any game for days??? Give bonuses so people can try and win and make it fun as much as I have lost. I don’t get bonuses, free promotions, and have never won anything on here. Every spin you lose


Let people win sometimes!!! No bonus in hours unreal how they don’t let you win anything every spin
This is unfair play. I know you won’t win all the time but to lose every spin is unheard of..
And give bonuses. I pla too much to lose all the time regularly like other casinos This casino is the hardest to win or get bonuses on. I played and lost $300 today and didn’t receive one bonus. I kkkw you won’t win all the time but to not get a bonus is unheard of.

Unlose my machine and release bonuses. Every game I play no bonuses come

Bonuses regularly would be nice
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Response from developer

We're sorry to hear about your experience. It sounds frustrating not to receive bonuses, we'll pass along your feedback to the team. We hope your luck turns around soon! https://caesars.formstack.com/forms/caesars_sportsbook_app_contact_form

Scam Horrible

It doesn’t matter how much money you load on this app they will not allow you to win and when you chat with the app there customer service is horrible they don’t treat there players right if I could give no stars I definitely would not worth no stars let people win sometimes

Good casino

10/10

Misleading promo offer

When I signed up I signed up off an instagram add saying you will receive 500 bonus spins little did I know that you have to input a code upon registration. Furthermore the code wasn’t even on the instagram add saying so how am I supposed to find it. Overall just scammy stay away play the bigger apps like DraftKings.
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Scam

This is not a real online casino. This is just a scam no such thing as winning. Do not download.

Terrible app format

The way they display the games makes me never wanna play this casino. The same 20 games have neen on the screen for 5 months. And there is no way to see them all. Why they made this change im not sure. But i am sure that i and everyone else hates it.

Have never won. I love the casino just no payouts or bonuses unheard of horrible platform

Update—why is so hard to give bonuses shouldn’t be hard to win something sometimes.

3 weeks and I played several games and not 1 bonus….
Lost over $600 today and no matter what game I played no bonus. Just plain horrible. What does it take to get bonuses. I have not had one on any game for days??? Give bonuses so people can try and win and make it fun as much as I have lost. I don’t get bonuses, free promotions, and have never won anything on here. Every spin you lose


Let people win sometimes!!! No bonus in hours unreal how they don’t let you win anything every spin
This is unfair play. I know you won’t win all the time but to lose every spin is unheard of..
And give bonuses. I pla too much to lose all the time regularly like other casinos This casino is the hardest to win or get bonuses on. I played and lost $300 today and didn’t receive one bonus. I kkkw you won’t win all the time but to not get a bonus is unheard of.

Unlose my machine and release bonuses. Every game I play no bonuses come

Bonuses regularly would be nice
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Deceptive Bonus Offers

They don’t advertise you must make a 250.00 wager to get a measly 10.00 bonus play after you make a deposit. They then take the money you deposited even if you didn’t play it because they tied your deposit with the offer. In other words, it’s a scam called a bait and switch. No other casino does that period.
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Done

Done

Definitely rigged

I’m not sure but when you don’t give any wins or bonuses people are not gonna want to come back and play so your doing a great job at keeping people away from your site I cannot give any better of a review because I never had any

Love it

Great app, awesome game choices, fast withdrawals, love it!!!

EXTREME CAUTION (SCAM SITE)

DO NOT RISK IT! Submitted a deposit almost 3 days ago now, Interact and my bank confirm a successful deposit. Horseshoe claims they haven’t received anything, and that interact is holding the money keeping it pending in the system. This is from a supposed manage. Anyone who uses interact knows they do not hold fund either the senders bank or recipients bank holds it. Both my bank and interact confirmed that horseshoe received the money. They have literally just stolen $150 and act like they have no idea what I am complaining about.
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Terminated

I logged on one day and my account was terminated. I didn’t do anything wrong.