Great Platform - Bad App
Amazing
A great PMS system
Hosttools has proven easy to use, set up and get up and running. Their support has been great every step of the way. Switching systems can be challenging, they made it easy.
Integration of AI is very helpful when managing many guests at one time and theirs has proven to be very helpful.
Their interface is easy to read and the connection to Airbnb and VRBO are strong.
The App is easy to use for messages and quick calendar checks and updates.
Overall I highly recommend this system and am happy I made the switch.
Doesn’t work with verbo very well
Incredibly basic and buggy
Awesome to put Airbnb on autopilot
Lower than average performance
DO NOT RELY ON THE MESSAGING! Because of syncing lag, I’m forced to use booking platforms messaging, which defeats entire purpose of having Host Tools. Moreover, it showed messages under wrong recipient in the inbox. The issues was corrected when I relogged in though.
I connected Pricelab service and it it looses connection to Hostools weekly.
Looking for alternative PM now… :(
Rebeca Krones, Vacation Rental Host
Merely a low fidelity complement to the desktop software
But, the app is a convenient tool to perform a couple of the most basic functions a host needs when a desktop is not handy and time is of the essence.
The desktop app is more functional and provides tools to consolidate scheduling, pricing, and guest communications.
