Incredible
I’ve only been using for a week, but wanted to spread the good news. This app rocks. It has tons of integrations with all the major players and I don’t think anything is missing. I’m also surprisingly really impressed with the AI message capability so far. I’m very glad I switched!
My only complaints are:
1. It doesn’t offer a dark mode.
2. You can’t change your default home screen.
3. It doesn’t display guest photos in the app. Maybe API doesn’t share those for privacy reasons, not sure.
Hopefully devs can add those options!
So close to outstanding
It has features and support for stuff that no other PMS even comes close to.
However it is so buggy you might not have the patience for it.
I just spent 30 minutes trying to upload a receipt image. It simply will not work unless I force-close the app and relaunch.
Owner reports are already so clunky and tedious and then every time I try to work on them one gets stuck and we cannot generate reports until that previous request is manually reset by support team.
If these folks could tighten these and similar bugs up it would deserve top marks.
In the meantime be ready to be chatting with support team easily once a week.
Response from developer
Thank you for taking the time to share your detailed and honest feedback. We truly appreciate your recognition of Hostex's value, feature set, and support—it means a lot to us to know you see the effort we put into building a powerful yet affordable platform. At the same time, we sincerely apologize for the frustrating experience you’ve encountered with bug-related issues, such as difficulties uploading receipt images and delays in generating owner reports. Your feedback is extremely valuable, as it helps us pinpoint areas that need immediate attention and improvement. We have already shared your comments with our product and technical teams for thorough investigation and resolution. Thank you again for your candid input and for sticking with us as we continue to improve.
Swapped from Guesty
I have asked about features and suddenly they appear for all users
Booking site is much more professional
Do not use this platform
Response from developer
Dear user, we take reports of double-bookings very seriously, but after a thorough investigation of our system logs and support records, we find no record of any such incident or any communication from your side. Hostex uses official API integrations that prevent double-bookings by syncing calendars in real-time. Additionally, our 7/24 support team typically responds within minutes, yet we have no history of a conversation matching your description. To help us investigate this further, please provide your account email or ticket number to contact@hostex.io.