Yaz is amazing!
I ran into some technical app issues and Yaz came through to the rescue. She promptly solved it for me and was very helpful.
Great customer service!
Due to a hosting software issue (not Turno), we had a clean booked that shouldn’t have been there. I needed to work with Turno to process a refund for the payment. I reached out on two occasions - first to start the process with Faye and then once more to close it out once the payment was processed - working then with Emma. Both Faye and Emma were great! They were real humans, for one (not AI) and they took care of everything very efficiently and in a friendly way. You don’t see customer service like this very often - it was very refreshing. Highly recommend Turno!
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PMS
Sophie was incredibly helpful and resolved my concern right away. She was friendly, professional, and made the entire process quick and stress-free. Thank you for the excellent support!
Great support
Really prompt support. Sophie is great!!
Mary
My online chat with Mary was super helpful. I do not have a desktop and was unable to change some of the settings I wanted to.She was willing and and able to do that from her end and then also actually made the changes for me. In addition, i suggested a change to the app that I thought would be more helpful for hosts. Not only did they listen but they agreed and implemented the change immediately. Great customer service
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