Checkout process broken
Please fix the checkout process. It makes zero sense. There are so many dead ends that go nowhere, loop you around back to the menu when you think you’ve paid. It makes no sense.
Horrible
In the age of AI, i do not understand why an app this bad exists.
Not User Friendly
You need a degree astrophysics to navigate this platform. Ordering is simple, but even the simple act of submitting payment takes entirely too long; from having to open up date with each child listed just to insure the order is correct-fields should already be “open”, but way more concisely. Ex, child’s name, below that one line that represents each day and item(s) ordered, “Oct 2: 1 slice pizza, French fries, etc.
The words, “Quick Pay” should just be “Pay”, people are used to just seeing an option to pay, it’s confusing especially for new users of the app.
There should be a way to modify an order after it has been paid/processed. Make it a one step process, Modify/Cancel order
The words, “Quick Pay” should just be “Pay”, people are used to just seeing an option to pay, it’s confusing especially for new users of the app.
There should be a way to modify an order after it has been paid/processed. Make it a one step process, Modify/Cancel order
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Good not great
Very handy to order kids hot lunches, however I do wish there was a couple notifications. 1. A yearly reminder in September upon your first school year order to revise your child’s class 2. I really really wish there was a notification for when the next months menu is available. We have to order a week in advance and my youngest is not pleased when I miss that 7 day window due to not checking daily towards the end of the month.
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Terrible App
This is the worse app for schools lunch payment. Constant bugs, having to delete and reinstall, update operating system and still does not work.
Terrible app
The software is antiquated. You never get a confirmation of payment and the app crashes constantly.
Glitches
Inconsistent, often glitches,
L'appli ne fonctionne pas
L'application ne fonctionne pas pour moi. Je dois utiliser le site web car l'appli me dit toujours "erreur!" quand j'essaie d'avancer plus loin...
Crashes a lot
App crashes a lot and makes you relogin and Face ID doesn’t work.
Terrible
I can re bills this app for you from teach, the user experience is ABSOLUTELY terrible
Doesn’t Work
App only provides school-facing domain option and doesn’t allow user to login.
Android
Create app for android
Seriously sucks
It should be so much better. Ordering takes an eternity due to poor navigation organization
Schools please don’t use this
Payment method is garbage, they take a 3.5% charge for every transaction and don’t let you store any card information or use PayPal as an alternative
Not intuitive
We used a different lunch app in the past that clearly laid out which restaurants serviced which days- they repeated throughout the school year. For example, every Tuesday was Chick-Fil-A. I could very quickly and easily go in to the calendar, click on Tuesday, choose an order for kid #1, and click “repeat weekly” and pay for it. All in one quick transaction. This does not appear to be possible with ahotlunch. Or at least, if it is possible, I haven’t been able to figure that out after 20 minutes of wrestling with the app and website.
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Very confusing
Not intuitive, too many steps to accomplish basic things. Inconsistent with payment capabilities across different users. Avoided this app like the plague all year long.
Needs improvements
Frequent crashes and significant lagging
Torture
An insufferable experience. my kids could vibecode a better app.
Non-functional
This app is so glitchy and lacking in logical or intuitive features as to be worse than useless. It’s extremely frustrating to the point that it’s a leading reason in me now packing my kids lunches.
Hate this app!
This app is very confusing and not easy to use especially if you have 2 kids. It dose not show your balance for each kid so you never know how much money to add.
