Thanks Much !
Great Product- Wife and I asleep much better.
Response from developer
Thank you very much for your recognition. This will be the driving force for us to continue improving our product experience.If you need help, you can contact us by email at support@hotmoon.com.
Is this a dating app??
So this app needs my personal information just to… set an alarm? It also requires users to be 18+, which makes no sense for a basic utility. I’m not on parole, I just want to know what time it is, not a background check. An alarm clock should wake me up, not watch me sleep too. If my daily routine is part of the product, you might as well ask me to write an autobiography for you to publish too.
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Works Great for Awhile then doesn't
Love the device when it's working. When it acts up, the sound will turn off and back on—no clue how to fix it. I went for a year without using it. I plugged it back in recently; it worked great for about a week, but now the sound is stopping again. Please update the software again.
Must be 18+ and agree to possible sale of data
Just to set the time on my clock I need to use this app. I don’t understand why I need to let you sell my data just to use my clock. And why on do I need to be 18+ to use this app that is listed as Ages 4+ and also does not disclose that any personal information is collected?? Please fix the App Store listing
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App disconnects
The app has to pair with the device each time the app is used. If I leave home and return, the app can’t find the device again until it pairs again.
Response from developer
Thanks so much for sharing your feedback. Our device connects through Bluetooth, so the Hotmoon app needs to be in the same room to pair smoothly. If it's still giving you trouble, just drop us a note at support@hotmoon.com and our friendly after-sales team will gladly help you out.
