HotSchedules Reviews: Is It Legit?

Customer Experience

Positive experience21.6% of reviews
Neutral12.7% of reviews
Negative experience65.7% of reviews

~ Based on 385 written reviews from the US App Store.

What users say about HotSchedules

Is HotSchedules Safe?

HotSchedules appears safe based on user ratings. AppsHunter Safety Score for HotSchedules is 92/100.

This assessment is based on 67,307 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
3.4% of ratings suggest some concerns
6.5% of ratings point to a risky experience

~ Based on 67,307 App Store ratings for HotSchedules.

Is HotSchedules Legit?

HotSchedules appears to be a legitimate app. AppsHunter Legitimacy Score for HotSchedules is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No longer shows an accurate schedule, which is the whole point

Sometimes when I need to check my schedule, I will see other people’s shifts displayed as if they are my own. Refreshing works sometimes, closing and opening works sometimes. The only way to reliably know if a given shift is actually mine is to read the shift details and look to validate whether that shift is actually has my name above it or someone else’s.
Show more

Plz add Google calendar sync

Everything is good, but the app only syncs to my icloud/apple calendar(which I don’t use) and I can’t seem to get it to sync w my google calendar. I looked up if its able to, but all the resources are outdated and setup for the older app.

🥹

i’m upset at my manager’s for cutting my hours but i suppose that’s not hotschedules’s fault

"Update"

"Update" is horrible. Completely downgraded from original. I cannot see shifts i can pickup. Cannot pick up shifts. Also cannot swap because the shifts are missing and are not there. Please fix. Its ridiculous i meed to contact my manager in order to do things i was able to do on original app...

Update 10/7:
Still trash after another "update" and i cant even create an auto pickup now either.
Show more

Easy to navigate

Great user interface with updated and great features. I wish the app allowed you to access scheduling on the mobile app vs the desktop. That’s the only thing I wish was an option

Awful upgrade

Doesn’t allow you to change shifts to house shifts or add shifts via the app as a manager. Been down for three weeks and hasn’t been fixed. Putting in a support ticket is awful as the AI doesn’t let you get through to anyone who can help.

Great app, one problem!

This is a wonderful scheduling app and I’ve been using it for years. So user friendly!

The only thing I ask, is that you guys please include a time out for our shift so we can see what time we’re supposed to get off.

Update Features

The recent update is so close to bringing the app to what I need to adjust staffing on the go. The add a new shift to the roster feature never seems to load and gives an error message. Otherwise I love that we can edit and remove staff from the roster with ease.

Amazing

Chick fil a uses this for my shifts and the new update is so much easier to navigate and use!

Bad Update

This latest update literally renders the app useless. You can’t pick up or drop or swap shifts. You cannot request off without a “comment” tab popping up which you cannot complete without sliding out of the pop up. However once you slide down it deletes whatever request you were attempting. Pointless update which made the app worse. Good job!
Show more

New update

The new update on the app is very buggy, a lot of times it will say you have shifts that you don’t but then change later on and sometimes it says nobody is working when I press on a shift that I’m working. The new update is very buggy.

Stop with these updates

why even bother with the app, it’s so hard to visualize my schedule with the new format, plus I can’t see shifts to pick up because they apparently overlap, just give me the option to pick it up and my manager can deal with it

One star for new version

Simply, stop messing with the app! It’s so annoying to see all these updates and changes. I’ve had trouble logging in. There are other things but not worth mentioning.

Love the new update

I love the new update. Everything is way more polished, and the shift swap seems way easier. Everyone who is hating just needs to get used to it. Also the people saying its hard to look at, it’s literally the same format but more polished??

Good

Please allow new update to allow swipe right and left through shifts when viewing All/Am/Pm. Rather than entering and exiting each calendar day (am/pm) shift. That would be a nice adjustment.

Update is horrible

New update is a complete downgrade. While trying to pickup a shift, it doesnt let you confirm it. Takes you to a page to leave a note for mgmt and no way to move forward. Please fix.

Can’t partially release shift

It keeps saying internal server error.

New update is absolutely trash

I have been avoiding updating this app bc of all the complaints i’ve heard from my coworkers. for some reason it decided to update by itself and now it’s just so slow, so confusing and just not a great layout there was no need for an upgrade especially bc i had to pay just to get it. i’ve moved over to the website because the layout is better than the app, still not as good as the original app but just seems like a waste of money
Show more

Please!

Pls change it back to the original format

Log button was not working

I like the update, but the log button on iPhones wasnt working, which is a must for managers. I fixed it by uninstalling and redownloading the HotSchedules app. I wish the developers would say something about it instead of staying silent when it’s a lot of their recent reviews.