HotSpot Parking User Reviews

What users say

Top reviews

0 étoile pire appli de marde

Perte de temps, terrible

App doesn’t work

App won’t let me add my license plate and won’t let me pay with a credit card. Bad.

Unusable

Tried to use to pay to park but couldn't even register license plate. Totally archaic design. Never will use again.

Designed to waste money

Rather than just charging your card what you owe, you have to add money to the account, which you can’t withdraw, so use it or lose it, which means every user will probably end with a balance in their account

So the bare minimum

I’m rather shocked disappointed and frustrated to the extreme that the province of Alberta would go into businesss with a company that cannot even figure out its sub processors for accepting cash outside of your own city! Was there any vetting of the application!?!? Or was it just the cheapest solution?
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No OTHER PROVINCE SELECTION

In need of downloading the app, just to find out thats ONLY Ontario selected and not any other provinces like Saskatchewan, Alberta and etc. garbage app.

Awful

Auto add doesn’t work. Password support non existent and you can’t add a licence plate for some awful reason. This app sucks!!

Worst parking app ever

I can’t see where I can park in the city. This is not a parking app. This is a payment app that somebody could’ve vibe coded in 15 minutes. I wonder who the city is paying for this stupid app. Also, I paid for two hours and I opened the app up and I can’t see how much time I have left. I cannot see a history. I can’t see when I paid for my last parking session. Nothing. This app is useless.
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Horrible

Sucks to use. Would rather owe my first born son than use this app

Membership?!

Need to sign up for a membership to park one time. Ridiculous

A piece of mediocre dang

It feels like an app made by a student back in 2010 and never updated since then. Terrible UX. I guess only corruption could make this app into so many cities

Slow

This app is way too slow and the UI is awful.

Terrible

Terrible app, terrible interface its 2026 and they make millions off these “services” the least they can do is make sure it works properly and doesn’t glitch and is user friendly!
Garbage app!
Dont waste your time downloading

Not user friendly

Terrible app. Does not list the town I am in and I can not bypass that. I’ve tried using my Google sign-in and it just goes right back to the login page but with no error message or anything. Towns/cities using this company should think again if they want happy visitors.

Nothing makes sense

Forced me to pay for membership and they have made it impossible to unsubscribe so that you won’t be charged automatically. Emailed the support team and they cancelled it way before the due date and can’t use the whole month that I paid for anymore. It’s a ridiculous app

Won't let to enter license plate

"Add vehicle" form has "license plate" field, but it's not allowing to type anything.

Not for BC

Despite their logo being on BC parking signs and on the official Vancouver, BC website. It does NOT work in BC. In fact the ONLY option is Norfolk, Ontario. Premature roll out, classic Vancouver.

À lifesaver

This app is so damn handy. Many locations, simple to use, inexpensive. Very happy to have this.

Crashing

App keeps crashing every time I try to enter basic info. This is definitely not working.

Is it a scam?

Because it doesn’t work but lets me log in with google, I’m wondering if it’s skimming passwords. After trying to use this app, I got a Google security alert saying someone tried to log into my account