Doesn’t allow vanity plates
Couldn’t even get started with this app. Just kept giving me a message to make sure my license plate number was correct when trying to add a vehicle. Apparently it doesn’t recognize vanity plates as valid.
Worst park map ever
App is so slow wants tons of information and I can’t have multiple parking sessions at once. Feature poor info taker
Does not let me cancel!!!
It just crashes when I click into manage my plan!! That’s something wrong with the app. And when I try to use the webpage to do that, it doesn’t have a cancel function!!!
Register
Doesn’t always register your money at the metre
I visited a town in Massachusetts and this app requires me to deposit $10 to suggest parking in the
I have to deposit $10 for a one time parking in a town that I visit once in a blue moon. Moon. That’s ridiculous. So many better apps that other towns use. I need to get this town to switch over. Passport Parking is way better. You want your town to be friendly to visitors don’t use this app.
Seamless
This parking app, is the best app to use in Vancouver, much easier than the other common app in the Lower Mainland and no surcharge!
Won’t let you cancel membership
I purchased the monthly membership, but when I tried to cancel it there is no way through the app or browser to do so. I had to contact support and I am still waiting for their help. Not having an option to cancel a membership is criminal.
Just absolute junk
Just awful. Looks like it was made in the early 2000s and nobody tested it. Won’t let you add your car until you close and reopen the app several times. No error messages, the “add car” button just blinks and does nothing. Can’t use Apple Pay. A bunch of other stuff doesn’t work well. Avoid if possible but unfortunately my stupid city forces us to use it for all city parking. Brutal.
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DO NOT USE! Total scam
The app tricks you into signing up for a monthly membership when your just trying to pay for parking. They are counting on you not noticing the $3-$6 charge. When you go to cancel the membership there is no option to cancel only upgrade. Do not use you will be scammed. This app should be banned from Apple Store until they correct it.
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Money Grab
There is a convenience fee but it really is not convenient. So many features are not available unless you pay extra for membership. If you’re paying for parking, use the kiosk as there is no fee and it takes credit card.
Difficult
Hard to use. I paid and can’t access my account.
Sheer incompetence and garbage
This app and company are garbage. A scam to steel money from people. We were far better off without. More than half the features do not work on iPhone and even the web browser version get stuck cycling through the same page over and over.
Terrible
Hope you’re never forced to use this app.
Terrible, dark-pattern, expensive app
The app is full of upsells and requires things like a $10 minimum payment with no refunds. Is parking $3? If you avoid the upsells, it’s a $7 donation to the company. It’s shocking that universities would partner with this company—what a way to leave a bad first impression on a campus tour.
Scam
Complicated and make you add money in 10s
Had potential
The rates are obnoxious and hard to book more than a set limit without having to pay for 12 hours. Surely there has got to be a better functionality.
Always handy
I like the refund option.
No meter alerts?!
Super frustrated with this app. Local transit agency phased out a perfectly functional app that alerted you when your meter was about to expire and gave you the opportunity to extend. The agency promised that HotSpot would provide the same feature, but I get zero alerts of any kind (text, notification, banner, call, nothing) in spite of notifications being enabled. There is no setting or option within the app itself that relates to notifications. What is the point of a parking meter app (and what is the point of paying an extra fee on every transaction) if the one useful feature we were promised doesn’t exist?? Better off just paying the meter with a debit card.
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Awful
This app is awful. Has crashed multiple times and also won’t let you cancel a membership plan within the app. It does let you upgrade and pay more.
Over complicated!
Why I need all of this functions?? Just let me add plate nr and spot location. That’s all! Also it’s not working, I can’t add a vehicle!
