Seamless
This parking app, is the best app to use in Vancouver, much easier than the other common app in the Lower Mainland and no surcharge!
Won’t let you cancel membership
I purchased the monthly membership, but when I tried to cancel it there is no way through the app or browser to do so. I had to contact support and I am still waiting for their help. Not having an option to cancel a membership is criminal.
Just absolute junk
Just awful. Looks like it was made in the early 2000s and nobody tested it. Won’t let you add your car until you close and reopen the app several times. No error messages, the “add car” button just blinks and does nothing. Can’t use Apple Pay. A bunch of other stuff doesn’t work well. Avoid if possible but unfortunately my stupid city forces us to use it for all city parking. Brutal.
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DO NOT USE! Total scam
The app tricks you into signing up for a monthly membership when your just trying to pay for parking. They are counting on you not noticing the $3-$6 charge. When you go to cancel the membership there is no option to cancel only upgrade. Do not use you will be scammed. This app should be banned from Apple Store until they correct it.
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Money Grab
There is a convenience fee but it really is not convenient. So many features are not available unless you pay extra for membership. If you’re paying for parking, use the kiosk as there is no fee and it takes credit card.
Difficult
Hard to use. I paid and can’t access my account.
Sheer incompetence and garbage
This app and company are garbage. A scam to steel money from people. We were far better off without. More than half the features do not work on iPhone and even the web browser version get stuck cycling through the same page over and over.
Terrible
Hope you’re never forced to use this app.
Terrible, dark-pattern, expensive app
The app is full of upsells and requires things like a $10 minimum payment with no refunds. Is parking $3? If you avoid the upsells, it’s a $7 donation to the company. It’s shocking that universities would partner with this company—what a way to leave a bad first impression on a campus tour.
Scam
Complicated and make you add money in 10s
Had potential
The rates are obnoxious and hard to book more than a set limit without having to pay for 12 hours. Surely there has got to be a better functionality.
Mygoldenmeadow.wordpress.comAlways handy
I like the refund option.
No meter alerts?!
Super frustrated with this app. Local transit agency phased out a perfectly functional app that alerted you when your meter was about to expire and gave you the opportunity to extend. The agency promised that HotSpot would provide the same feature, but I get zero alerts of any kind (text, notification, banner, call, nothing) in spite of notifications being enabled. There is no setting or option within the app itself that relates to notifications. What is the point of a parking meter app (and what is the point of paying an extra fee on every transaction) if the one useful feature we were promised doesn’t exist?? Better off just paying the meter with a debit card.
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Awful
This app is awful. Has crashed multiple times and also won’t let you cancel a membership plan within the app. It does let you upgrade and pay more.
Over complicated!
Why I need all of this functions?? Just let me add plate nr and spot location. That’s all! Also it’s not working, I can’t add a vehicle!
Awfully Clunky UI
Does not accurately show parking available in Nanaimo.
Can only pay using the QR CODE or through the standalone pay stations. Have been ticketed thinking the app would work.
Can only pay using the QR CODE or through the standalone pay stations. Have been ticketed thinking the app would work.
Terrible App
Can’t edit cars license plate after adding it. User interface sucks. Garbage.
It takes times to get used of the structure of this app.
It takes me several times to get used of this app. Especially the name of app. In the beginning, I think it’s an app for public wifi (hotspot).
Holy obnoxious pop ups
this is most obnoxious app I’ve ever interacted with. If you don’t have it already, just use the parking machines.
Can’t add vehicles
I’m currently illegally parked because the app won’t work properly and won’t add my vehicle.
San Francisco recently changed over to this app and it’s awful.
San Francisco recently changed over to this app and it’s awful.
