App not working
App can’t link my subscription therefore I can’t see anything on it
Great Magazine but TERRIBLE APP
There’s no excuse for this app
Active subscription blocked by “Must have subscription” error - support ignored evidence
With an active subscription, the bottom half of every page is covered with a message stating, "To view this content, you must have an active subscription," followed by "Success." Responses from Customer Support have been useless - e.g., they replied with the same link I had already sent them, ignoring the screenshot showing my subscription was active.
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Design
I am unable to read H&G on your app to which I have subscribed and it is very frustrating - also unable to contact support.
‘There is a connection error’
App clearly not running properly. Cannot activate account even though I have paid for a subscription. I have tried many times to gain access and the same message keeps coming up ^ … I have tried several WiFi connections and 4G. It is not a connection error. CN customer service really not helpful… don’t waste your time!
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