App not working now
Response from developer
Hi there, We’re really sorry for the frustration and appreciate you reporting this. The issue causing workouts not to load or getting stuck came from a bug in our most recent app update while trying to improve our athletes overall experience. It has now been fixed and is functioning 100% again. Please update to the latest version in the App Store and reopen the app! If you see this response, we’d truly appreciate it if you’d consider updating your review if everything is working satisfactory again. Feel free to get in contact with our team if you experience any other issues or questions. Best, Team HOV
The Best App for Parents of Athletes
Too much money
Review
They should be ashamed - Almost no content available with app purchase
Super disappointing. They should be ashamed of themselves!
Disappointing and Misleading Pricing
Response from developer
Hey Coach Taylor here, I’m very sorry about the confusion, this is the first that we’ve heard any of the sort regarding the membership/payment so we’ll jump on clearing this up right away to see how we can make this more clear - thanks for the feedback. Just to answer your question though - Users do not need to purchase additional or separately for programs whatsoever after they sign up for their membership. The $19.99 Training Membership gets you full access to the app and all of its training programs & workouts, however, there are options to purchase these training programs “separately” as a lifetime option to save you money in the long run in the case you wanted to cancel your monthly membership, but still have access to the program you purchased for life. But I see how having this option on the purchase screen could lead to a little bit of confusion. Users have the option to purchase both, depending on what suits them best. We are working hard every day to make improvements and continuing to upgrade the user experience because all we want to do is help volleyball players out, but again, appreciate the feedback. We will take it and make the relevant changes to make it a better experience for athletes training with us. Feel free to message us and we’d be happy to walk through the refund process - No scams here, just a simple misunderstanding that can be fixed no problem. We value our community and want to pour everything we have into it. Best,
