Houston METRO On Demand User Reviews

Top reviews

Excellent and convenient!

I felt safe and it was easy to book!

A Blessing From God

I became a client about 3 months ago. I am grateful for the service. I am not able to drive due to severe medical conditions. This service is my only mode of transportation to doctors appts. 97% of the drivers are super kind, compassionate, and professional. I appreciate their demeanor in such an emotional driven world😉. Thank you MetroLift
Show more

Easy

The application is definitely very simple to understand and use.

Can’t even register for an account in this app. Useless

What is the point of this app if it doesn’t allow one to actually register for an account? I have tried two different phone numbers, entered multiple ways, and it keeps telling me the phone number is invalid. There is no instruction on what format the phone number should be in. This app is utterly useless.
Show more

Smooth

Very smooth pick up n drop

Community connecter

The community connectors don’t work at all since I switched the app over, I work Downtown Houston, and it only provides the train and the bus, can you please fix this

Driver

Excellent driver very polite and caring

Mr. Chavis

Was very polite, timely, & knowledgeable driver.

My journey

My journey keeps glitching have to delete and reinstall to get info

Not hard to use.

In the beginning it was very difficult to understand and use, now it’s a little easier to. The only problem is you can’t set medical trips on hold or set appointment times. You still need to call those in.

Has some issues with voiceover

The clock mode input for ride times is not accessible with Voiceover. The text input mode will work but seems more time consuming. It would be nice to have an alert pup up on notifications when the ride is 5 minutes away. It would also be nice to be able to look through past trips and re-book them with the same time parameters.
Show more

Review

Very organized and very thorough we’re calling and texting when when your ride comes

Houston Texas On Demand App

This App is horrible. When a change is made to this App, the user is kicked out of app and has to sign
back in or subscribe

Disappointing

Macs web was a great app and was working fine it showed us who who's picking us up hour on Metrolift. It allows us to create trip trips and save them. But this new app malfunctions and canceled our trips it is almost impossible to create trips on it every time I save a trip that I made From Metrolift it takes me to the regular city bus and tells me how to walk to the nearest, keep in mind I'm in a wheelchair and I do not take the regular city bus as my wheelchair does not fit. Horrible app lots of quirks cancels rides doesn't give information about your driver until the last 10 minutes Upon arrival. Impossible to save trips impossible to call the reservations line because calls. Useless app in my very humble opinion please fix it and make it easier with clear buttons not buttons that look like pen tips
Show more

Metrolift

How does this work with people who have Curb 2 Curb?? I keep seeing it with buses and trains but, nothing to do with the cars and now I’m confused. Can someone please help me??

I don’t like it

It is confusing and hard to use.

I’m so grateful

As a part time school bus driver who was struggling to get my own kids to school this service has been an affordable life saver it’s safe and I will suggest to any parent

Life saver

This is literally a lifesaver. I am a single mother and have been struggling with my Uber cost. I spend over $1000 a month $40 a day in Uber alone and although this service isn’t offered all the way to my job, it is a little bit of relief I literally just found it today and will gladly say that I am happy that I found the service. So far. I am pleased.
Show more

Best Car Concierge

Day In Day Out These Operator/Drivers Bless Us With The Best System Ever Made Thank You C2C!

Very Reliable Great Job!!!

100%