On demand almost perfect
I have used On Demand for nearly 9 months. It works almost flawlessly. However, there are two glaring problems. The first is that it does not show the number of tickets or dollar amount. I have available on my account anymore like it used to. The second is that I needed to change my debit card once again and it would not allow me to delete previous debit cards from my wallet
that were no longer functioning. I had to go to the website in order to remove the credit card. It would be nice to be able to do that from the app in the event that a client does not actually have a computer. Otherwise, certain places in the app could get cluttered. I use VoiceOver on my phone and jaws on my computer. I am happy to declare that the landing page that is sometimes present now has a close button so that I can clear it and carry on with making my reservations or checking my rides.
that were no longer functioning. I had to go to the website in order to remove the credit card. It would be nice to be able to do that from the app in the event that a client does not actually have a computer. Otherwise, certain places in the app could get cluttered. I use VoiceOver on my phone and jaws on my computer. I am happy to declare that the landing page that is sometimes present now has a close button so that I can clear it and carry on with making my reservations or checking my rides.
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downtown - super convenient
working in downtown this service makes it convenient when the regular bus service can be delayed>not timely. drivers are nice friendly - my recent driver Kelly was a doll.
I have places to be
Okay now I won’t lie this really good service however there app is irritating because it keeps kicking me out and canceling all my rides now I do get a refund however because it keeps kicking me out I have a limit on how many rides I can book like what thats overly weird because as a student rider who values being on time it’s starting to a real inconvenience
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Excellent and convenient!
I felt safe and it was easy to book!
A Blessing From God
I became a client about 3 months ago. I am grateful for the service. I am not able to drive due to severe medical conditions. This service is my only mode of transportation to doctors appts. 97% of the drivers are super kind, compassionate, and professional. I appreciate their demeanor in such an emotional driven world😉. Thank you MetroLift
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