VIA Link

VIA Link

by RideCo Inc.

216 ratings
88 reviews
Free

Details

  • Released
  • Updated
  • April 13, 2019
  • June 10, 2026
VIA Link screenshot #1 for iPhone
VIA Link screenshot #2 for iPhone
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VIA Link screenshot #6 for iPhone
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About

Book personalized, express transit services in San Antonio. This app offers a convenient way to schedule and manage your rides for efficient travel within the city.

Personalized transit booking
Express transit services
San Antonio travel
Schedule rides
Manage bookings
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What users say

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What's New in VIA Link

4.12.0

June 10, 2026

This version includes several UI and performance improvements.

User reviews

Quick and easy

My ride arrived one street over from where I was, and dropped off two streets from where I needed to go. Amazing price for the service! Thanks

Great service and convenient!

Easy to use and ride. Drivers are nice and vans clean. Can’t beat a ride for $1.30!

Please fix your app when using large/accessible font sizes

The app becomes non functional when using large font sizes, and there is no where in the app to adjust these settings to make the app usable. It uses system settings, which would mean I need to make other apps inaccessible to make this one accessible. This service is great but please make modifications to the interface to better serve paratransit riders.
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Stupid App

Some days it’s take me to work on time but most it won’t take me on time but much later and most drivers just follow the stupid app’s instruction which the app doesn’t take time into consideration instead it mostly focuses on who closer and how much it can fit

Unusable

This app doesn’t even work, no matter what day and time i try to schedule a ride (yes, within the service zones&times) it doesn’t work. ALSO even if I could get the app to operate, the zones in which operation takes place, are useless to a vast majority of people who live here.

Developer apps

User experience

🐞

Reported Bugs

10 issues

App logs users out randomly requiring re-registration

Bug

Phone number verification SMS never arrives

Bug

GPS location services are slow and inaccurate

Bug

App crashes or becomes unresponsive

Bug

Ride cancellations without warning

Bug

Driver tablets go offline

Bug

App picks incorrect pickup locations automatically

Bug

Navigation gives inefficient routes

Bug

No driver assigned for extended periods

Bug

Inconsistent app behavior across updates

Bug

Requested Features

14 requests

Push notifications when driver is assigned and nearby

Feature

Accurate real-time driver location tracking

Feature

Reliable scheduled pickup times with guaranteed windows

Feature

Expand service coverage to more areas of San Antonio

Feature

Restore removed bus routes (629, 630, 631, 672)

Feature

Better pickup/dropoff location selection

Feature

Phone booking option for those without app access

Feature

Improved customer support accessibility

Feature

More drivers during peak hours

Feature

Safer pickup/dropoff stop locations

Feature

Clearer support contact information in app

Feature

Voice-over accessibility improvements for visually impaired users

Feature

Simpler app interface (reduce redundant steps)

Feature

Better integration with bus schedules

Feature

FAQ

What does VIA Link do?

VIA Link allows users to book personalized, express transit services within San Antonio. It provides a convenient platform for scheduling and managing your travel.

How do I book a ride with VIA Link?

You can book a ride by using the app to schedule your personalized, express transit. The app facilitates the entire booking process for your convenience.

Is VIA Link free to use?

Based on the provided information, the app itself is free to download and use. There are no mentions of in-app purchases or ads.

What are the benefits of using VIA Link?

VIA Link offers personalized and express transit options, providing a more tailored and efficient travel experience within San Antonio compared to traditional public transport.