zTrip vs VIA Link
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
zTrip
This app offers a reliable and safe transportation service, combining the best of rideshare and traditional taxi services. Enjoy no surge pricing, advance booking, and flexible payment options including cash, in-app, or credit card in the car. It prioritizes rider safety with verified drivers and branded vehicles.
- No surge pricing
- Book in advance
- Multiple payment options
- Choose favorite driver
- ADA Wheelchair service
- Verified drivers
- Free cancellations
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zTrip Need a ride? Take a zTrip. Finally, the perfect hybrid between rideshare and taxi! • You can now have it all! • No surge pricing • Book in advance • Choose your favorite driver • ADA Wheelchair service • Verified in-person background checks • Branded vehicles for your safety • Free cancellations • Split payments • 24/7 live customer service zTrip makes getting a ride easy. No more chasing your driver down the street or waving your phone in the air. You can always order a ride through the app. But when we’re right outside, just hop in. Join a community of hundreds of thousands of riders and drivers across the country, who have decided to zTrip for a safer, more consistent and reliable choice for transportation. Download the zTrip app today and let’s ride. By downloading the zTrip app, you agree to: 1. Receive communications from zTrip, including push notifications. 2. Allow zTrip to collect your device’s language settings. You can opt out of receiving push notifications through your device settings.
VIA Link
Book personalized, express transit services in San Antonio. This app offers a convenient way to schedule and manage your rides for efficient travel within the city.
- Personalized transit booking
- Express transit services
- San Antonio travel
- Schedule rides
- Manage bookings
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VIA Link lets you book personalized, express transit in San Antonio.
Screenshots
Verdict
The clearest difference is rating: VIA Link at 3.7 against zTrip's 1.9. VIA Link also leads on review sentiment (42% vs 10%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VIA Link holds the better App Store score, 3.7 against 1.9. Both are backed by a comparable volume of ratings — 417 and 231 respectively. Written reviews point the same way: 10% of zTrip's written reviews are positive against 42% of VIA Link's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 20, 2026 and September 22, 2026 respectively.
| Parameter | zTrip | VIA Link |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (417 ratings) | 3.7 (231 ratings) — better |
| Positive reviews | 9.6% of reviews | 41.6% of reviews — better |
| Number of ratings | 417 — better | 231 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 199 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Transdev North America, INC | RideCo Inc. |
Customer experience
zTrip
VIA Link
User reviews
zTrip
From 417 App Store ratingsWhat we love
- 🚀 Reliable service
- 💡 Ability to pay with cash
- 👍 Reasonable pricing
Room to improve
- 🐛 Unreliable app performance
- 🕰️ Long wait times for drivers
- 🚫 Drivers not showing up
- 💰 Overcharging and hidden fees
- 🗣️ Poor communication from drivers
VIA Link
From 231 App Store ratingsWhat we love
- 💰 Extremely affordable pricing ($1.30 per ride)
- 👨✈️ Friendly and professional drivers
- 🚗 Clean and well-maintained vehicles
- 📱 Easy to use app interface
- 🌍 Good alternative to Uber/Lyft for cost-conscious users
Room to improve
- ⏰ Consistently late pickups and dropoffs (15-60+ minutes)
- 🐛 App frequently logs users out unexpectedly
- 📍 Inaccurate GPS and location services
- 🚫 Limited service coverage and zones
- ⚠️ Unreliable scheduling and unpredictable arrival times
Bugs and requests
zTrip
Reported bugs
3 issues- App crashes frequently
- Issues with account creation and login
- Inaccurate ride pricing and billing
Requested features
3 requests- Add driver photos and vehicle details to app
- Improve notification system for ride updates
- Provide better accountability for drivers
VIA Link
Reported bugs
10 issues- App logs users out randomly requiring re-registration
- Phone number verification SMS never arrives
- GPS location services are slow and inaccurate
- App crashes or becomes unresponsive
- Ride cancellations without warning
Show 5 moreShow fewer
- Driver tablets go offline
- App picks incorrect pickup locations automatically
- Navigation gives inefficient routes
- No driver assigned for extended periods
- Inconsistent app behavior across updates
Requested features
14 requests- Push notifications when driver is assigned and nearby
- Accurate real-time driver location tracking
- Reliable scheduled pickup times with guaranteed windows
- Expand service coverage to more areas of San Antonio
- Restore removed bus routes (629, 630, 631, 672)
Show 9 moreShow fewer
- Better pickup/dropoff location selection
- Phone booking option for those without app access
- Improved customer support accessibility
- More drivers during peak hours
- Safer pickup/dropoff stop locations
- Clearer support contact information in app
- Voice-over accessibility improvements for visually impaired users
- Simpler app interface (reduce redundant steps)
- Better integration with bus schedules
In-app purchases
zTrip
No in-app purchases
VIA Link
No in-app purchases
