Respected company on decline
Chads Design Build of Madison who took $24,500 of our money and did not provide us with a design.
Their designer for the floor plans, Maryam, was inexperienced, not creative, could not use their software, unable to read the architectural designs we brought initially, and not knowledgeable about building codes. Chad did not see any problem with her numerous errors: leaving out the radiator system, spelling our name wrong, putting other people’s names and addresses on our designs, not making changes we requested in her each successive and last draft she gave us (after six months). We kept asking her to provide options for the length of treads and risers on the relocated stairwell, or to suggest new locations for the stairs so we didn’t lose a whole room. She did not know building codes for ceiling heights above stairs, not knowing how to use software to show us alternatives, and not responding to our requests to map radiators and pipes so we could come up with a design to avoid having to move them.
Incompetent, sloppy, and not standing behind their work. They should have refunded at least $15k.
Their designer for the floor plans, Maryam, was inexperienced, not creative, could not use their software, unable to read the architectural designs we brought initially, and not knowledgeable about building codes. Chad did not see any problem with her numerous errors: leaving out the radiator system, spelling our name wrong, putting other people’s names and addresses on our designs, not making changes we requested in her each successive and last draft she gave us (after six months). We kept asking her to provide options for the length of treads and risers on the relocated stairwell, or to suggest new locations for the stairs so we didn’t lose a whole room. She did not know building codes for ceiling heights above stairs, not knowing how to use software to show us alternatives, and not responding to our requests to map radiators and pipes so we could come up with a design to avoid having to move them.
Incompetent, sloppy, and not standing behind their work. They should have refunded at least $15k.
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Great idea
Missed being on Houzz, great idea, open eyes to so many options, just loving it
Old Format
Love App would like a couple of the old features back
Spam
Signed up on the app. It made me add my contact info. Now I’m getting spam calls and texts from dozens of numbers ever 30 minutes. Absolutely ridiculous
Can’t upload pictures
We are building a house and putting our wishes in Houzz app. When we first installed it, we could upload pictures via the app by using the little camera button. I think Apple did an upgrade and suddenly that icon disappeared. My husband got to use the camera icon on his phone about two weeks longer than me but now for months it’s been gone. Houzz’s answer is use their website. My question is then, why have an app? Please fix this as soon as possible. It’s such a needed feature and it’s gone.
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