Help
Does not open
Time out
won’t open
Application
Crashes everytime u open it
App wouldnt open
Not teen oriented
You need to pay to chat and meet people.
Crash
Response from developer
Dear, Thanks for your feedback, we will fix the issue in the latest version. Best regards!
App crashes, no way to connect with people
Also the app started crashing with text in I believe Chinese coming up with a “x” button, which just screams “click me for virus content”. I don’t know if it’s the app or third party software interfering but whatever it is, this issue combined with the slightly more important first reasons I gave is why I rate this app so low. I hope in the next update more options like being able to see people’s social media accounts and add them will open up, I think this app has potential but isn’t doing the best with its current available features
Not good
Response from developer
Dear, could you please report the fake account to us(Open their profile -> Click report on the right-top), or send their profile screenshots to us(hoyachat2021@gmail.com). Best regards~
Won’t allow me to open
Response from developer
Dear, Could you tell us your phone model and system version? So that we can fix this bug in the latest version. Our email: hoyachat2021@gmail.com. Best regards~
Crash
Response from developer
Dear, Thanks for your feedback, we will fix the issue in the latest version. Best regards!
Help
Response from developer
Dear, You may swipe more people and meet people liked you before. Best regards~
not an app anymore?
Response from developer
Dear, We apologize for any inconvenience caused. May I ask where the crash occurred? Best regards!
Okay
Response from developer
Dear, you can try these steps in app to delete your account: Me->Settings->Account-> Delete Account. Best regards!
A lot of potential, but major issues.
Problem 1:
There is not verification of age process and even worse is that the age you put is not locked. Meaning people can simply lie about their age.
Solution 1:
Create two separate brackets, one for 18+ and the other for under 18. This should mitigate a massive risk factor within the two age groups. Have your age locked, once you put in your age, it stays that way forever.
Reason 1:
Now more than ever, we cannot stress the importance of safety on the internet. Your app must make sure to have these clear separations of age groups noted to prevent predatory activities.
Problem 2:
No delete feature is present within your app.
Solution 2:
Add delete feature in the app
Reason 1:
There are some people who will not like your app and as such may want to delete it. By allowing the user to delete your app, it will help prevent cluttering your server with inactive accounts.
Response from developer
Dear, Thanks for your rating! As the 2 issues you mentioned: 1. Age issue Hoya is a dating app, only the users older than 18 are allowed to register. As the user guide of Appstore, users under 18 are not allowed to register in a dating app. 2. Account Deletion issue We have supported the account deletion feature in app, you can find it with the following steps: Me -> Settings -> Accounts -> Delete account. Best regards! Hoya Team
