HP eCharge User Reviews

HP eCharge
HP eCharge
Kazam EV Tech Pvt. Ltd.

Customer Experience

Positive experience65.0% of reviews
Neutral10.0% of reviews
Negative experience25.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is HP eCharge Safe?

Not enough ratings yet to assess HP eCharge.

Is HP eCharge Legit?

HP eCharge appears to be a legitimate app. AppsHunter Legitimacy Score for HP eCharge is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not Showing Active sessions

Once you back from the charging page, you cannot go back to the active sessions. You can’t stop the charging session.

It’s now good

Now with better interface Better Availability of chargers Better APP functioning and Navigation
Humble request - please remove non functional chargers from available list

New App

It’s really good, and the design is really nice. Really helpful to navigate and the entire design is classy. And finding chargers and everything looks clean. Good upgrade

Excellent service HP charge

I got stuck at on my way Nagpur at near Harda (MP). Mr PANKAJ from HP team whole heartily for 1 hour till charging started. Loved the way Pankaj Supported me. Highly Appreciated

Zero Accountability and Worst Customer Service

My money was deducted even before the start of recharge session and these guys didn’t refund the amount even though it’s been more than 10 days. Hp echarge app ppl moves the responsibility to HP pay and vice versa with HPpay. Such pathetic service and no accountability at all. I would suggest never to use these apps or services from HP.
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Best support

I was unable to charge for long time. HP wCharge support Pankaj sir called and helped out. Now car charging properly.

Helpful

Was near Agonda Beach, Goa with almost critical battery and the HP charger initially wouldn’t connect despite multiple attempts. The fuel station staff member, Karan, was very helpful and kept trying to resolve the issue. After calling the helpline, Sandeep from the support team stayed on the call and guided us patiently until it worked. Really appreciate the prompt and professional assistance when it truly mattered. Great support experience! 👏
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Non functional app

When i am opening app in my
Phone, it shows that i am usind a old version of the app and i need to update it but when i click on update it takes me to app store where theres no update available.

Thank you for everything

“I had an excellent experience with the customer support I received. The agent was very professional, polite, and patient while handling my issue. They quickly understood my concern, explained the solution clearly, and resolved everything in no time. Their friendly approach and willingness to go the extra mile made the whole process smooth and stress-free. Truly one of the best support agent his name nayaz —thank you for the outstanding service
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Response from developer

Thank you so much for your 5-star rating! 🌟 Your support and trust mean the world to us. We’re truly grateful for your feedback and are delighted to know we could meet your expectations. Looking forward to serving you again!

Seamless and user friendly ec charging app

App is intuitive and quick - makes locating , starting and monitoring ev charging super easy.

Feedback: Please make the payment flow easier by integrating the HP Pay wallet directly into the HPE Charge app for a smoother user experience.

Response from developer

Thank you so much for your 5-star rating! 🌟 Your support and trust mean the world to us. We’re truly grateful for your feedback and are delighted to know we could meet your expectations. Looking forward to serving you again!

Pallabi

Very convenient and user-friendly app! Easily located charging stations and made payments without any hassle. Great job HPCL

Response from developer

Thank you so much for your 5-star rating! 🌟 Your support and trust mean the world to us. We’re truly grateful for your feedback and are delighted to know we could meet your expectations. Looking forward to serving you again!

Problem with two apps

I really don’t get it, why do we have two apps!

Hp pay for some reason its not working, i want to charge my vehicle but since it doesn’t have balance, i cant start! I cant load balance though i can charge!

Please fix

Response from developer

We sincerely regret any inconvenience caused. We truly value your feedback, and appropriate action has already been initiated to address the issue.

Bad service most of charges are out of order

Most of charger are out of service, when contacted to contact number they say, nobody visited from last two years so we have disconnected it

Response from developer

We regret any inconvenience caused. We are working hard to ensure all chargers are in working condition

Charging stations from Rajasthan are not showing

The app is very poorly designed, you cannot zoom out after a certain limit.
Charging stations from Rajasthan are not listed. Initially there were some chargers in Rajasthan but now they are removed from the app.

Response from developer

We sincerely regret any inconvenience caused. We truly value your feedback, and appropriate action has already been initiated to address the issue.

Zoom out feature and trip planner not available

Zoomout and trip planner feature may be incorporate with app

Response from developer

We heard your feedback and are happy to share that both features have been implemented in the app. Thank you for helping us improve!

Perfect App and service for your EV

Using HP eCharge frequently to charge my EV on the go……. Very user friendly UI and smooth charging process overall.

Response from developer

Thank you so much for your 5-star rating! 🌟 Your support and trust mean the world to us. We’re truly grateful for your feedback and are delighted to know we could meet your expectations. Looking forward to serving you again!

Nice and Easy Experience

I used the charger installed on Mumbai Pune expressway. It was easy to use and entirely experience was flawless.

Response from developer

Thank you so much for your 5-star rating! 🌟 Your support and trust mean the world to us. We’re truly grateful for your feedback and are delighted to know we could meet your expectations. Looking forward to serving you again!

Fantastic charger

HP installed charger at perfect place near food plaza Ata time you can charge 3 Cars User friendly charger Supporting staff they have customer lounge also while you charge vehicle Over all Fantastic experience

Response from developer

Thank you so much for your 5-star rating! 🌟 Your support and trust mean the world to us. We’re truly grateful for your feedback and are delighted to know we could meet your expectations. Looking forward to serving you again!

User friendly

The App seems amazingly user friendly

Response from developer

Thank you so much for your 5-star rating! 🌟 Your support and trust mean the world to us. We’re truly grateful for your feedback and are delighted to know we could meet your expectations. Looking forward to serving you again!

Great Charging Experience

Smooth charging experience

Response from developer

Thank you so much for your 5-star rating! 🌟 Your support and trust mean the world to us. We’re truly grateful for your feedback and are delighted to know we could meet your expectations. Looking forward to serving you again!