You screwed it up
You went from horizontal to vertical , why I use a iPad with everything HORIZONTAL!!!
A bunch up idiots.
A bunch up idiots.
The best bank/workers
I have banked with HRCCU for over 30 years and had loans here and there over the years. When I received a call from one of the bank members offing me some special offers that were happening at the time and how my credit was very very good and I said “wait have you called the right person!??” I’ve worked hard on mending my credit and with the help of HRCCU for believing in me and approving those small loans to build my credit that I felt was never ever going to happen. And now we are ready to buy a home and HRCCU will be our choice to back us up with a home loan 🙏😊. Hopefully
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Mary B
Love the in line App. It’s so easy to maneuver around. Easy to understand. I love that I can deposit my checks on line without having to drive 25 miles to the bank. Not to mention the bill pay. Definitely makes my life easier.
Needs improvement!
This is the worst app! It takes forever to open. Sometimes it doesn’t open at all and I have to shut my phone or tablet down and start over. It always asks if I want it to remember my device, which is a pain. I want it to just go to my account.
Signing in
Even after face recognition, you have to answer security questions every single time.
Sign on Issues
I have to setup my phone every 3rd or 4th time that I sign on. I’ve done it more than 100 times in the past year. The app doesn’t allow me to “remember” my device. It’s very annoying.
Constantly logs me out and doesn’t allow logging back in
Read said title, when it works it works great, but when you need it it doesn’t work.
Satisfied banker
I have been with Hudson River Community credit Union for quite a while, I am very happy with the service, the people are very nice to speak with on the phone, I’ve never had a problem with my banking.
New update
Would have given this a 5 stars but this new update asking to register your phone every single time you log in is a pain. It needs to be fixed
Love the features
I love the app. My only complaint is that it asks me to verify my device over and over again. If that could be fixed, it would be a 5 out of 5.
Bianca Nolan
Bianca Nolan is a ROCKSTAR!!!
Polite, courteous, KNOWLEDGEABLE, quick with a solution and just a very professional person and great credit to HRCCU.
Polite, courteous, KNOWLEDGEABLE, quick with a solution and just a very professional person and great credit to HRCCU.
Trash
This app is complete trash. It was bad enough that every evening it seems that you cannot access your accounts because the app is down for maintenance or some other reason. Now the most recent version is completely unusable. I am a 30+ year member and I think this is the straw that broke the camels back. Time to switch financial institutions.
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Review
Needs to remember my device on every log in
this app is horrible
barely functions. crashes. freezes. has infinite loops. nice job… not really.
Worst App update ever.
Ever since the newest update this banking app has been absolutely horrendous and nothing but a nightmare. EVERY SINGLE TIME I try to log in, it tells me my username and password are incorrect. I literally have to change it every couple of days. I keep a note of all my passwords and write it down the minute it gets changed so I don’t forget. But let me log out and try to log back in later and it’s telling me it’s incorrect and I have to go through the change password process ALL over again.
Absolutely ridiculous. Get it together.
Absolutely ridiculous. Get it together.
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Primitive compared to other credit union apps
Before the recent system upgrade, the former app allowed FaceID logins but the new one does not. Also, when you first load your accounts it jumps the list of accounts to the bottom of the screen forcing you to scroll. So the app is fairly buggy and missing features from the prior version.
Compared to my old credit union, the app does seem poor in comparison. Just like the online banking portal, it feels like it’s 10 years behind the times. I kind of wish I hadn’t moved out of the area covered by my old credit union as I’m not super satisfied with HRCCUs online or mobile options.
The only reason I have it two stars versus one is the app actually does allow you to do transactions.
Compared to my old credit union, the app does seem poor in comparison. Just like the online banking portal, it feels like it’s 10 years behind the times. I kind of wish I hadn’t moved out of the area covered by my old credit union as I’m not super satisfied with HRCCUs online or mobile options.
The only reason I have it two stars versus one is the app actually does allow you to do transactions.
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Updated version
New update is absolutely awful and does not tell me my correct balance. I’ve never hit zero in my checking and gone into savings but since the new update it has happened continuously.
Amazing Bank & Amazing People who work there.
Very efficient banking. Great banking options as well as very knowledgeable staff. I give 10 Stars.
GREAT CREDIT UNION
Everyone at the Glens Falls Office and the main office in Corinth are the most polite people to speak with. I would highly recommend this Credit Union to anyone.
Horrible
I’ve had a bank account here fir years yet everything I try to sign up for the app doesn’t work at all just says failed or something like that super annoying CSNT even check my money
