Always asking to remember device
For the past few months, every time I open up the app it prompts me to “remember this device” even though I always press “remember this device” and I use the same device every single time. This doesn’t affect the apps usefulness, but it’s just really annoying.
0/10 App
For being a bank . This is the actual worst app i have ever used . Hasn’t been updated for years . Horrible user interface. My whole family uses it and literally we have been locked out of the app and website for whole weekends . Do you know how dangerous that is ?, to be locked out of your bank for a whole weekend . They seriously need to fix it because we’re all switching if not .
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App
App is still messed up. It’s been months
Slow and outdated
The app continues to ask for trusted device every…time…you log in
I like naming my transfers!
I really appreciate the ability to title transfers. Many times we are with family and not everyone has cash or card so it helps me to know what deposit is for what. Wish my CCs offered this!!!
Annoying
In 4 months the app has had me “Remember your device” 77 times now, it’s every time I open it, even after deleting re-downloading, updating, and verifying credentials. When I call and ask about it they just say to deal with it. Highly annoying and time consuming.
So slow
It updates and doesn’t remember my device or account and it takes way to long for it to open and move from window to window.
I love this bank
I’ve been a member for almost 30 years and I can’t say enough good things about HRCCU. The bank itself is amazing, they’ve given me home equity loans on a house other banks wouldn’t, which helped me be able to update and create a beautiful home. The app has made my banking experience even better. I’m able to deposit check from my app, transfer money into different accounts, and just generally keep on top of all my finances from my phone. To hell with big banks- support your local credit union!
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TRASH
A real trash
Slow and outdated
The app is slow and outdated
You screwed it up
You went from horizontal to vertical , why I use a iPad with everything HORIZONTAL!!!
A bunch up idiots.
A bunch up idiots.
The best bank/workers
I have banked with HRCCU for over 30 years and had loans here and there over the years. When I received a call from one of the bank members offing me some special offers that were happening at the time and how my credit was very very good and I said “wait have you called the right person!??” I’ve worked hard on mending my credit and with the help of HRCCU for believing in me and approving those small loans to build my credit that I felt was never ever going to happen. And now we are ready to buy a home and HRCCU will be our choice to back us up with a home loan 🙏😊. Hopefully
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Mary B
Love the in line App. It’s so easy to maneuver around. Easy to understand. I love that I can deposit my checks on line without having to drive 25 miles to the bank. Not to mention the bill pay. Definitely makes my life easier.
Needs improvement!
This is the worst app! It takes forever to open. Sometimes it doesn’t open at all and I have to shut my phone or tablet down and start over. It always asks if I want it to remember my device, which is a pain. I want it to just go to my account.
Signing in
Even after face recognition, you have to answer security questions every single time.
Sign on Issues
I have to setup my phone every 3rd or 4th time that I sign on. I’ve done it more than 100 times in the past year. The app doesn’t allow me to “remember” my device. It’s very annoying.
Constantly logs me out and doesn’t allow logging back in
Read said title, when it works it works great, but when you need it it doesn’t work.
Satisfied banker
I have been with Hudson River Community credit Union for quite a while, I am very happy with the service, the people are very nice to speak with on the phone, I’ve never had a problem with my banking.
New update
Would have given this a 5 stars but this new update asking to register your phone every single time you log in is a pain. It needs to be fixed
Love the features
I love the app. My only complaint is that it asks me to verify my device over and over again. If that could be fixed, it would be a 5 out of 5.
