Annoying
In 4 months the app has had me “Remember your device” 77 times now, it’s every time I open it, even after deleting re-downloading, updating, and verifying credentials. When I call and ask about it they just say to deal with it. Highly annoying and time consuming.
So slow
It updates and doesn’t remember my device or account and it takes way to long for it to open and move from window to window.
I love this bank
I’ve been a member for almost 30 years and I can’t say enough good things about HRCCU. The bank itself is amazing, they’ve given me home equity loans on a house other banks wouldn’t, which helped me be able to update and create a beautiful home. The app has made my banking experience even better. I’m able to deposit check from my app, transfer money into different accounts, and just generally keep on top of all my finances from my phone. To hell with big banks- support your local credit union!
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TRASH
A real trash
Slow and outdated
The app is slow and outdated
You screwed it up
You went from horizontal to vertical , why I use a iPad with everything HORIZONTAL!!!
A bunch up idiots.
A bunch up idiots.
The best bank/workers
I have banked with HRCCU for over 30 years and had loans here and there over the years. When I received a call from one of the bank members offing me some special offers that were happening at the time and how my credit was very very good and I said “wait have you called the right person!??” I’ve worked hard on mending my credit and with the help of HRCCU for believing in me and approving those small loans to build my credit that I felt was never ever going to happen. And now we are ready to buy a home and HRCCU will be our choice to back us up with a home loan 🙏😊. Hopefully
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Mary B
Love the in line App. It’s so easy to maneuver around. Easy to understand. I love that I can deposit my checks on line without having to drive 25 miles to the bank. Not to mention the bill pay. Definitely makes my life easier.
Needs improvement!
This is the worst app! It takes forever to open. Sometimes it doesn’t open at all and I have to shut my phone or tablet down and start over. It always asks if I want it to remember my device, which is a pain. I want it to just go to my account.
Signing in
Even after face recognition, you have to answer security questions every single time.
Sign on Issues
I have to setup my phone every 3rd or 4th time that I sign on. I’ve done it more than 100 times in the past year. The app doesn’t allow me to “remember” my device. It’s very annoying.
Constantly logs me out and doesn’t allow logging back in
Read said title, when it works it works great, but when you need it it doesn’t work.
Satisfied banker
I have been with Hudson River Community credit Union for quite a while, I am very happy with the service, the people are very nice to speak with on the phone, I’ve never had a problem with my banking.
New update
Would have given this a 5 stars but this new update asking to register your phone every single time you log in is a pain. It needs to be fixed
Love the features
I love the app. My only complaint is that it asks me to verify my device over and over again. If that could be fixed, it would be a 5 out of 5.
Bianca Nolan
Bianca Nolan is a ROCKSTAR!!!
Polite, courteous, KNOWLEDGEABLE, quick with a solution and just a very professional person and great credit to HRCCU.
Polite, courteous, KNOWLEDGEABLE, quick with a solution and just a very professional person and great credit to HRCCU.
Trash
This app is complete trash. It was bad enough that every evening it seems that you cannot access your accounts because the app is down for maintenance or some other reason. Now the most recent version is completely unusable. I am a 30+ year member and I think this is the straw that broke the camels back. Time to switch financial institutions.
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Review
Needs to remember my device on every log in
this app is horrible
barely functions. crashes. freezes. has infinite loops. nice job… not really.
Worst App update ever.
Ever since the newest update this banking app has been absolutely horrendous and nothing but a nightmare. EVERY SINGLE TIME I try to log in, it tells me my username and password are incorrect. I literally have to change it every couple of days. I keep a note of all my passwords and write it down the minute it gets changed so I don’t forget. But let me log out and try to log back in later and it’s telling me it’s incorrect and I have to go through the change password process ALL over again.
Absolutely ridiculous. Get it together.
Absolutely ridiculous. Get it together.
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