HSBC UK Business Banking User Reviews

Customer Experience

Positive experience41.4% of reviews
Neutral10.4% of reviews
Negative experience48.2% of reviews

~ Based on 570 written reviews from the US App Store.

What users say

Is HSBC UK Business Banking Safe?

HSBC UK Business Banking appears safe based on user ratings. AppsHunter Safety Score for HSBC UK Business Banking is 94/100.

This assessment is based on 265 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 265 App Store ratings for HSBC UK Business Banking.

Is HSBC UK Business Banking Legit?

HSBC UK Business Banking appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC UK Business Banking is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Digital security

The digital security device log in doesn’t work. One day it popped up all the information don’t give your details out etc.
Try to log in with the codes it gives you then locks my app becuase of failed attempts. I’m using the codes and reading the instructions they are telling me and prompting me then locks me out.
Show more

Treocomp

It is better than the website but feels like it is at least 10 years older than any other app. Freezes often and with limited functionality.

Great App for Simplicity

I love the HSBC Biz Banking app. Soo easy to open and use. I’d recommend it defo. 🤩

No notifications re payment

The app is okay, but the biggest issue I have is that there is no way to set up notifications if money comes into the account. This means I have to manually check every time I’m expecting something which is a real pain.

Annoying

Review pop up every time I make a payment is so frustrating

Great

As always

Poor

Poor search facility for payees

Useless

Rejects the codes from my security device (same one I use to log into the website) and threatens to lock me out of my account if I continue trying to log into the app. This is not particularly useful, and I don’t have the time to or interest in making a support call. At least the app doesn’t crash on launch, though, so it’s better than the Android version in that regard.
Show more

Worst app

It’s so behind compared to other banks. It’s so basic, with no branches open either and phone lines you have to have 8,000 passwords for to speak to someone or they lock you out - you just can’t get much done.

They seriously need to look at other banks like Monzo for example who are so much more current with everything being in the app if they’re wanting to close down all the branches they need to have the systems within the app to support their customers.

Wouldn’t bother.

Will be switching asap.
Show more

Review

Hate it!

Still a bit clunky

Have been using this app for some years now and it hasn’t changed or improved much over that time compared to other apps I have used but still it is fit for purpose, just not that great

Poor on features

This app is way behind others it has very little features to help analyse income and spending

Works Well

The App works brilliantly

Layton

Just leave my access alone please

Uk’s Best Bank

Professional, easy to use, no waste of time, compassionate team

Not great

Can’t do everything I want

ChemoDyn review

Excellent and helpful

App

App

Mr

Good

Credit Card Accounting Issues

Credit card accounting is awful.