Horrific.
I wish I read the reviews before I purchased the baby camera. I have so many issues daily with the app, I thought maybe if I purchased the premium the issues would go away. Thankfully I looked at reviews first and can see everyone has the same issues, even after paying extra for the subscription. The actual camera and parent monitor work well. But the app is so bad, camera is always disconnected. It only records for 30 seconds and only stores the last 24 hours. But you can’t search the early morning videos in the late morning, it just jumps to the night before. You’ve got to wait till the next day. My Tapo house cameras store for over a month, record all movement and can watch on multiple devices - cost a quarter of the price and don’t push subscriptions on you. Considering using one of those in the room and just using the Oricom with the parent monitor. So frustrated with the app glitching constantly.
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Unreliable
Numerous times now app has failed to notify me when baby is crying!! I have to regularly open camera up to check. Can’t use phone for other apps while monitoring. I will have to get another monitor. Waste of money
Disappointing
We have this app used through an oricom camera and though we love our camera, we are disappointed with the app required to run it. The app either gives you a million notifications, or not enough. I was somewhat satisfied and could manage the notifications until I opened my app after putting my baby to bed to see that the camera is not usable as the entire app is “down for maintenance”. There was no email, no in app message, no notification at all to notify us we cannot view or use the camera. This scheduled maintenance has occurred right at bedtime, at 7.30pm our local time. The point of a baby monitor is to
Help us monitor our babies safety and having the app go down all together with zero warning, is simply ridiculous. If we hadn’t spent hundreds on our 2 cameras, or had a choice of what app we could use, we definitely wouldn’t be using this.
Help us monitor our babies safety and having the app go down all together with zero warning, is simply ridiculous. If we hadn’t spent hundreds on our 2 cameras, or had a choice of what app we could use, we definitely wouldn’t be using this.
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DO NOT PAY FOR PREMIUM
This app is horrible and riddled with bugs. We can’t get it working on one of the family devices, an iPhone 16 pro at all. After a month of chatting with HubbleClub for Partners support they’ve stopped replying and seems they have left us hanging with no hope of solutions. We will be returning the camera and feel robbed of the subscription you have to pay for to access features all other cameras offer for free. This is a definite avoid at all costs.
If the support department see’s this I’d love a response to my emails that have gone unanswered for a month now.
If the support department see’s this I’d love a response to my emails that have gone unanswered for a month now.
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When it works it is ok
Need to check on my child, close and reopen app for camera to work. 5 minutes later. Yep repeat that process. Buy a premium priced camera and monitor, open app “do you want to spend more money?”. No! It’s ok I’ll keep annoying you with buy premium advertising. Wish I never purchased an Oricom device.
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