Fix your app
This app sucks I’m going with a different company for loans for now own hard to use ally is better
Suggestion for services and Security questions
I was locked out for no reason on the app. I last logged on about a month ago and I always was able to access with absolutely no hiccups or problems, but now I can’t this one time. I’ve given all my information to Hughes Customer Rep but they want the damn passcode after giving all my private info.
NEED a better system than write and submit the letter. Costing time and money to access my account.
Whoever’s in charge please remove the damn passcode to be verbally said and have your system send security codes in 2026.
NEED a better system than write and submit the letter. Costing time and money to access my account.
Whoever’s in charge please remove the damn passcode to be verbally said and have your system send security codes in 2026.
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This app is garbage
I have adjusted my rating from two stars to one star. More often than not it crashes as soon as I attempt to review my accounts, make a transfer, or anything else this app is supposed to do.
Atrocious
This has to be one of the worst apps I’ve ever used. It’s completely non-user friendly and impossible to navigate. I’ve never had so much trouble just trying to make a loan payment. If you have options to re-fi your vehicle DO NOT do it here.
Bugs need fixing
Every so often the app will randomly forget my user name and password it’s frustrating idk if it’s because it updates or what but it’s very annoying
