The app was a selling point
One of the reasons I bought this particular battery is because of the app and the ability to monitor it on my iPhone.
I contacted Humsienk and was advised that I was being connected to a live person but they never showed up.
If I could give the app less than 1 star I would. It does not work at all.
I’m hoping the battery is not as big a disappointment.
I contacted Humsienk and was advised that I was being connected to a live person but they never showed up.
If I could give the app less than 1 star I would. It does not work at all.
I’m hoping the battery is not as big a disappointment.
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A scam
App doesn’t work. Poor product and bad customer service.
No battery cycle count
It works I am able to connect with the 12v 100A battery but there is no battery cycle count. Please add this feature it helps on tracking the battery cycle and know its lifespan. Other brands have this feature.
Lies
If I stop the charge on the battery it also stops the discharge…. If I stop the discharge it also stops the charging. I’m so annoyed. I have 4 batteries and it shows that the ones that are at 80%+ are charging from the batteries at like 40%. The features seem cool… and they would be if they actually worked. Rather I’m always guessing or relying on my v output.
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App needs improvement
Only able to connect one battery at a time. It’s very inconvenient if you have multiple batteries. Needs improvement.
Useless
The app is pretty useless. It doesn’t stay connected if you change apps and if you have multiple batteries it’s pretty annoying because the you have to continually scan the QR code
It doesn’t work with multiple battery packs connected in parallel, it’s OK for a single battery pack
I have four of the 100ah 48 V server rack batteries connected in parallel with all the communication cables connected, and the dip switches set, and have connected to the primary battery over the app, but it unfortunately only shows the status of that battery in the summary screen and on the details screen for the cell information from that battery only. There is no way to tell the status of the other batteries total charge or detailed information. If you connect to the other batteries over Bluetooth, they show no information at all. The app is very far behind other manufacturers, smart battery apps. Because of the inability to manage multiple batteries when connected in parallel, I’m actually considering returning the batteries.
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It actually got worse
Although they usability and the visibility in the app was terrible in the previous version, at least it was mostly functional. You could switch back-and-forth between batteries to see their various states. The version released two weeks ago. Looks like they possibly paid somebody to do some new UI work, but the functionality actually got worse. You can connect one battery and view it. And then you can go back to search and find the second battery to connect to. But once you’ve connected to the second battery, you can no longer have any access to the first battery until you kill and restart the app. That’s terrible.
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Response from developer
Thank you for using our app. We highly value your feedback! We have fixed the issue in version 1.1.2, please update to the latest version later
Needs improvement
Need to allow users to see cell voltage and access to setting. Setting is locked with a password and they don’t provide password to the user. This is awful and need to be changed.
Does not work
Worked once
Password
Couldn’t access parameters required password
App needs work
The app won’t connect to the 314ah mini
Awesome
So easy to use. Connected immediately with all the information you need.
Not English friendly
Not user friendly in the slightest
