DON’T BOTHER
This is hands down the worst app I’ve ever tried to use. Why tried because I can’t even set up an account. I read these reviews thinking can’t be that bad. It. Is. Has insane parameters that they dont tell you about until after you submit and once you do it makes you start from the beginning. 7 tries later it says can’t set it up with no explanation even when I did the insane parameters. User name 12 letters numbers or underscore. On top of that the QR code on the bill takes you nowhere. How in a city full of tech nerds they couldn’t find someone to build an app. This is a temu app.
Show more
Needs to be updated.
Win3.1 on Tandy felt smoother than this.
If I’m not having issues logging in then it’s issues making a payment that usually results in late penalties when I forget to go back and try for the 4th or 8th time.
And make the payment process easier.
I think it’s like 4 confirmations after scrolling through each to complete the payment I just authorized. Seriously?
Enable Face ID for login or at the bare minimum include a way for auto login from portable devices.
It’s pretty basic stuff now in 2025.
Include Apple Pay.
Your grandpas not the only one paying bills.
Please update the app. I just want to simply pay my bills and go back to being broke.
If I’m not having issues logging in then it’s issues making a payment that usually results in late penalties when I forget to go back and try for the 4th or 8th time.
And make the payment process easier.
I think it’s like 4 confirmations after scrolling through each to complete the payment I just authorized. Seriously?
Enable Face ID for login or at the bare minimum include a way for auto login from portable devices.
It’s pretty basic stuff now in 2025.
Include Apple Pay.
Your grandpas not the only one paying bills.
Please update the app. I just want to simply pay my bills and go back to being broke.
Show more
Latest Update
The update today has the title of the app messed up. Why don't the IT people check all aspects of the app before publishing an update?
It Stopped Working
It’s really convenient to have an app for utilities services, but things in the app have been slowly breaking for a while and now the app is now completely broken :(
Huntsville utilities more like Huntsville Garbage
What can I say about the monopoly that is Huntsville utilities. They will steal your money, they beg you for donations at every corner, they will shut your power off after sending your bills to the WRONG address. Then they will charge you for their mistake. Utilities having a monopoly is borderline Russian communism but hey any government agency is at this point
Show more
