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hvv hop

hvv hop

on-demand shuttle service

11 ratings
51 reviews
✈️ Travel
Free

Details

Released
August 2, 2018
Updated
October 20, 2026

Features

Developer

Verkehrsbetriebe Hamburg-Holstein GmbH
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About

Book on-demand shuttle rides conveniently through an app without a fixed schedule. Create personalized travel routes for comfortable, fast, and safe journeys within designated service areas. The service integrates with the existing public transport fare system.

✓On-demand shuttle booking
✓Individual travel chains
✓No fixed timetable
✓Integrated with hvv fare system
✓Ticket purchase within app
✓Operates in specific service areas
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What's New in hvv hop

3.135.1

October 20, 2026

Changes to service areas. This includes updated images of the areas and routes.

User reviews

Most RecentHighest RatedLowest Rated

Toller Service

Ich bin sehr dankbar für diesen tollen Service des HVV. Schön wären weitere Optionen, z.B. Stellau-Reinbek
PPedibrain

Zu wenige Hops im Einsatz

Schade nur, dass man lange im Voraus buchen muss, um den Hop überhaupt in Anspruch nehmen zu können.
T6Tinka 67

Super Service

Ich nutze Hop nicht soo oft, aber bin jedes Mal sehr zufrieden. Weiter so, bitte
Tthomri62

Pünktlich & freundlich

Wir nutzen sehr gerne die Hopps. Pünktlich und zuverlässig. App simpel zu bedienen.
Die Fahrerin heute war eine sehr gute und freundliche Fahrerin.
FFlockeChi1707

Einfach toll

Super, dass es das gibt. Gerade in kleinen Orten, in denen oft die Alternative fehlt, ist so eine Möglichkeit wirklich gold wert.
LLandei_HU
See 46 more reviews

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FAQ

What is hvv hop?

hvv hop is an on-demand shuttle service that allows you to book individual journeys via an app without a fixed timetable. It helps you create personalized travel chains for comfortable, quick, and safe transportation within designated service areas.

How does the pricing work with hvv hop?

The service is integrated into the hvv fare system. While existing daily, weekly, or monthly tickets are recognized, an additional surcharge per journey is required for the hvv hop service. You can conveniently purchase a ticket for hvv hop journeys within the app, which also grants access to buses and trains.

Where is hvv hop available?

hvv hop operates in four specific service areas: Harburg, Henstedt-Ulzburg (district of Segeberg), Brunsbek/Trittau (Stormarn district), and Ahrensburg (Stormarn district).

Can I use my existing public transport tickets with hvv hop?

Yes, valid daily, weekly, and monthly tickets from the hvv fare system are recognized. However, you will need to pay an additional surcharge per journey for the hvv hop service on top of your existing ticket.

Is hvv hop suitable for commuting?

Yes, hvv hop can be a convenient option for commuting, especially if you need flexible travel outside of fixed public transport schedules. It allows you to create individual travel chains and integrates with the broader public transport network.