Hydra Service

Hydra Service is the field service companion for technicians working in the field. It puts the day's assigned jobs, customer details, and job-site paperwork on your phone — and keeps working when the signal doesn't. PLAN YOUR DAY • See every task assigned to you, sorted and filterable by schedule, completion date, task type (repair, maintenance, inspection, installation) and priority • Switch between list and map view to see how your jobs lay out • Distance to each site is calculated from your current location • View a driving route across the day's stops WORK THE JOB • Full task detail: description, due date, co-workers, and the customer's site address • Call, email, or text the contact without leaving the task • Step through the task checklist as you go • Track time on site with a built-in start/stop timer, and record what was done when you stop • Log the parts and materials you used, with quantities — scan a barcode to find a part fast • Capture evidence photos with the camera or from your library, and attach documents or PDFs • Add notes to the activity log, with attachments STAY IN SYNC • Push notifications when work is assigned or updated • Submit repair requests from the field and track the ones you've already sent • Review completed tasks and the time logged against them BUILT FOR PATCHY SIGNAL Job sites lose reception. Hydra Service caches your assigned work, customer details, and images so the task you opened this morning is still readable in a basement or a rural service call. Notes, photos, and updates you make offline are queued and sent automatically once you're back on a connection. ALSO INCLUDED • English and Vietnamese • Light and dark themes • Change your password from the app Hydra Service requires an account provided by your organization. It connects to your company's field service system and is not usable without credentials issued by your administrator.