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Response from developer
Merci pour les cinq étoiles ! Ravi que Hyro t'accompagne dans tes séances hybrides. Bons entraînements !
Not Connecting to Garmin
Response from developer
Hi! I tested the Garmin connection with two-step verification turned on for my own account, and it works on my side. To understand what's blocking on yours, could you tell us: 1. Do you receive the verification code by email or by text message? 2. How long did it take to arrive? Could you try connecting Garmin from Hyro again? If it still doesn't work, write to us via "Contact Us" in the app settings, or at support@wsfu.co, with a screenshot of what you see if possible. We'll look into it closely.
Rhys
Response from developer
Thanks for the four stars! Never having trained for HYROX before is a great place to start. I hope Hyro gets you there and that you'll be racing like a pro soon!
Heart rate absent
Response from developer
Congrats on your first official HYROX race, and sorry the app didn't give you what you needed. Did you record it with an Apple Watch or a Garmin? On Apple Watch, Hyro follows Apple's design standards and looks almost identical to Apple's Workout app. Your heart rate zone is shown large and in color on the first screen, and after the workout you get your heart rate zones for every split. If none of that showed up, something went wrong and I'd like to help. Please email support@wsfu.co with a few details, like which watch you used and how you started the race, so I can look into it.
