HZconnect User Reviews

HZconnect
HZconnect
Globe Electric Company Inc.

What users say

Top reviews

Please buy an iPad for developer

The app works but this version no longer has any idea about the size of the screen. Please buy an iPad for your developers so they can fix that.

Unstable connection

Always off

Visualisation des visites

Je ne peux voir les visites archivées sur l’application

Needs update

For the most part the app is good, however the expanded camera view or full screen view doesn’t work. Again. Please update the app. Revised. 1-26-22: update published works for full screen again. Thanks

Delivery Alerts

I love the video doorbell for its ability to give me alerts when a package is delivered. I do lose connection with it sometimes which is a bit frustrating but I can quickly get it going again and it’s it works fine.

Fed up

This app has been nothing but trouble for me do unit keeps going off-line and then I have to remove the unit and re-initialize getting very old it does it’s about to every two days

Happy again

Service had been disconnected and it was totally unfair. Finally is back. Thanks

New app

Can’t get it to connect after the new update and switched to new app. Very frustrated.

A lot of issues fixed

notification on phone when someone rings the bell works now. No google home stream working yet. Wish i would get alert on watch that come to iphone notification center only.

motion detection area

Works well but still have a problem to fix the motion detection area.

Terrible

Get the ring, less hassle, doesn’t disconnect at random, better app. Had to switch apps and still dont work properly. Always goin offline.

Not As Many Features as Before

I have to say that I am not having as many issues as other users seem to be having. For the most part, I’m getting all my alerts and am able to live stream whenever I want. Although I do find it weird that randomly I’ll be missing a big chunk of the day sometimes. To be honest, The only issue I am currently having is that I can no longer update the “zones” that I want to have the motion detection. Any helpful ideas? When I click the button to access the zones it just times me out and doesn’t let me update.
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Won’t connect to my bell. Have tried and tried!!!

Used Notifi for forever, and was told to switch to this app. Haven’t been able to see a video since!!! This is crap!! So frustrating!!! Anyone wanna Ofer up some suggestions??? Cuz I’ve followed the instructions and THEY DON’T WORK!!!

Still no notification when bell is rung

Both the initial version and this update do not fix that there is no notification received if the app is not running. Defeats the purpose.

Thank you for updating

Thank you for updating the app. Maybe now won’t have to delete and reinstall my doorbell every other day. This is my first day with no issues. It was running fine. Today (Thursday ) I lost the video. I had to shot the power off and on. I hope is just a fluke.

Great App Update

The new app update is very intuitive and easy to use. It now has a very cool multi camera view function that I’ve never seen in a mobile app for IoT. This allows you to see all of your cameras in one view! This is very helpful when you have multiple cameras.

Updated app

I find that this new updated app is a big improvement over the old one. I can now access my video doorbell without issues.
The only negative comment that I have is that the movement detection, even set on low, is still too sensitive. This still needs some work. Other than that it is working smoothly.
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Doorbell is impossible to connect to the app

I’ve tried and tried and tried again to connect my doorbell to the new app. Followed the directions each time I’ve tried and the doorbell never shows up. What a fantastic waste of my time. Had no problems with the old app at all. Time to take out the garbage and go with a ring I guess...

Won’t connect

Tried for hours to connect to iPhone & iPad. Precious ap worked fine. This is junk

App doesn’t work

Tried for 4 days to download app.
Can download the app but it won’t connect my device.
Should of had this figured out before they switched .
Going to buy the ring video and say hell with the device and the App
DO NOT RECOMMEND this APP AT All.
Don’t waste your money