Comparison

Kenmore Smart vs HZconnect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kenmore Smart

Control and monitor your Kenmore Smart appliances from your smartphone. Personalize appliance operation based on your schedule for convenience and peace of mind. Manage refrigerators, washers, dryers, dishwashers, water heaters, water softeners, and grills remotely.

Highlights
  • Remote appliance control
  • Personalized scheduling
  • Appliance monitoring
  • Diagnostic alerts
  • Smart grill thermometer
  • Water usage tracking
Features
Read full description

Kenmore® Smart connectivity transforms your relationship with your home. Link, control and monitor your Kenmore Smart products all from one app. The Kenmore Smart app allows you to personalize the way your Kenmore Smart appliances operate based on your schedule and daily routines, making life easier and providing greater peace of mind. It does this by allowing you to link and manage your Smart products on one app from your smart device. The Kenmore Smart Refrigerator lets you control and monitor operation from anywhere with just your smartphone. Start cranking out extra ice for an impromptu party. Get an alert if someone forgets to close the door. The Kenmore Smart Washer and Dryer connect with your smartphone for a new generation of convenience and peace of mind. Check your laundry from your lawn chair. Schedule a load to finish just as you get home. You're in control of your laundry and your time. Remotely monitor the Kenmore Smart Dishwasher on cycle progress, customize notifications for diagnostic alerts and empty rinse aid dispenser. The Kenmore Smart Water Heater Module helps to ensure you have plenty of hot water and saves you from worrying about leaks. Leaving for a weekend? Turn your smart water heater down. Coming home? Turn it back up. Kenmore makes it easy. The Kenmore Smart Hybrid Water Softener keeps you in the loop on salt levels and water usage to lower costs, reduce impurities and eliminate surprises. So forget emergency salt runs or changing filters — and enjoy cleaner, softer water. The Kenmore® Smart app now includes features to monitor and control the new Smart Grill thermometer. The new Kenmore smart thermometer has benefits for all outdoor grilling enthusiasts from beginners to pros. Manage temperature notifications and probe settings all within the app to get desired doneness levels via Bluetooth pairing with your smart device. Use the Kenmore smart thermometer to track grill temperature with an ambient probe, monitor desired grilling results with 4 food probes. A WiFi router and Internet connection are required to control devices remotely. Learn more about Kenmore Smart Appliances at www.kenmore.com/smart.

About

HZconnect

Enhance your home's security with a connected ecosystem of smart devices. Control video doorbells, lights, and lanterns through a single app, creating custom scenes and receiving real-time alerts. Monitor your home remotely with live video feeds.

Highlights
  • Video doorbell control
  • Smart security lights
  • Decorative lantern integration
  • Voice control
  • Scene creation
  • Live home monitoring
  • Wi-Fi setup, no hub required
Features
Read full description

Blanket your home in complete connected security with the total family of HZConnect™ products. Our innovative product line includes a video doorbell, security lights, and decorative lanterns that all work together in one seamlessly designed HZConnect™ app. Our smart home technology allows you to control the HZConnect™ products with your voice and group all the HZConnect™ family of products to create scenes and to activate one another. Receive alert notifications and have the ability to check on your home through live view when away with HZConnect™ video products. Wi-Fi connectivity for quick and easy setup with your router, no bridge or hub required. Works with Google Assistant and Alexa.

Screenshots

Kenmore Smart4 screens
HZconnect3 screens

Verdict

The call

Kenmore Smart and HZconnect both sit at 4.5 stars, but that hides the real split: 66% of Kenmore Smart's written reviews are positive against 39% of HZconnect's. Kenmore Smart also leads on update cadence (every 2 months vs every 7 months) and ratings volume (2.9K vs 791). HZconnect's advantage is iOS requirement (13.0 vs 15.6). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HZconnect holds the better App Store score, 4.6 against 4.5. Both are backed by a comparable volume of ratings — 2.9K and 791 respectively. Written reviews complicate that: 66% of Kenmore Smart's written reviews are positive against 39% of HZconnect's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Kenmore Smart ships an update every 2 months, HZconnect every 7 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
Kenmore Smart versus HZconnect: the parameters behind the verdict, then further details
ParameterKenmore SmartHZconnect
PriceFreeFree
Rating4.5 (2.9K ratings)4.6 (791 ratings) — better
Positive reviews66.4% of reviews — better39.3% of reviews
Number of ratings2.9K — better791
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.613.0 — better
Further details — not scored
Size118 MB226 MB
Age rating4+12+
DeveloperSears Brands Management CorporationGlobe Electric Company Inc.

Customer experience

Kenmore Smart

All ratings2,918 ratings
Positive88.6%
Neutral3.7%
Negative7.6%
Written reviews226 reviews
Positive66.4%
Neutral5.8%
Negative27.9%

HZconnect

All ratings793 ratings
Positive90.7%
Neutral6.4%
Negative2.9%
Written reviews28 reviews
Positive39.3%
Neutral14.3%
Negative46.4%

User reviews

Kenmore Smart

From 2.9K App Store ratings

What we love

  • 👍 Great app for monitoring appliances
  • 🚀 Convenient remote control and scheduling
  • 💡 Helpful notifications for laundry cycles
  • 👍 Easy to use and intuitive

Room to improve

  • 🐛 Frequent app crashes and connectivity issues
  • 🔒 Security concerns with unencrypted data transfer
  • 🐛 Unreliable app performance and syncing
  • 🔍 Limited functionality compared to expectations

HZconnect

From 791 App Store ratings

What we love

  • 🚀 Improved app performance
  • 👍 Intuitive and user-friendly
  • 💡 Helpful multi-camera view feature
  • 🔒 Reliable security alerts

Room to improve

  • 🐛 Connectivity issues and frequent disconnections
  • 🔋 Unreliable motion detection
  • 🚫 Removal of free video recording feature

Bugs and requests

Kenmore Smart

Reported bugs

4 issues
  • Unable to create account or log in
  • Appliances not detected or disconnected frequently
  • Incorrect status updates and sync issues
  • App crashes during setup or usage

Requested features

4 requests
  • Improved notification options and customization
  • Expanded remote control and monitoring capabilities
  • Diagnostics and troubleshooting tools
  • Seamless integration across all Kenmore appliances

HZconnect

Reported bugs

3 issues
  • Inability to connect device to new app
  • Unstable live streaming and video playback
  • Frequent app crashes and freezes

Requested features

3 requests
  • Ability to adjust motion detection zones
  • Notification support for smartwatches
  • Improved compatibility with older devices

In-app purchases

None

Kenmore Smart

No in-app purchases

None

HZconnect

No in-app purchases

Questions

Is Kenmore Smart free?
Kenmore Smart is free to download, with no in-app purchases.
Is HZconnect free?
HZconnect is free to download, with no in-app purchases.
Which has better reviews, Kenmore Smart or HZconnect?
HZconnect is rated higher. Kenmore Smart averages 4.5 out of 5 from 2.9K ratings, while HZconnect averages 4.6 from 791 ratings.
Do Kenmore Smart or HZconnect have ads?
Neither Kenmore Smart nor HZconnect shows ads.
Which is updated more often, Kenmore Smart or HZconnect?
Kenmore Smart ships an update every 2 months, and HZconnect every 7 months. Most recently, Kenmore Smart was updated on November 6, 2026 and HZconnect on November 3, 2026.

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