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Kenmore Smart

Kenmore Smart

Connect Now for Smarter Living

2.9K ratings
226 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

Released
June 3, 2016
Updated
September 1, 2026

Features

Developer

Sears Brands Management Corporation
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About

Control and monitor your Kenmore Smart appliances from your smartphone. Personalize appliance operation based on your schedule for convenience and peace of mind. Manage refrigerators, washers, dryers, dishwashers, water heaters, water softeners, and grills remotely.

✓Remote appliance control
✓Personalized scheduling
✓Appliance monitoring
✓Diagnostic alerts
✓Smart grill thermometer
✓Water usage tracking
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What users say about Kenmore Smart

Reviews of Kenmore Smart are mixed: the Utilities app is rated 4.5/5 from 2.9K App Store ratings. What users like most: great app for monitoring appliances, convenient remote control and scheduling. Top complaints: frequent app crashes and connectivity issues, security concerns with unencrypted data transfer. Summarized from real user reviews.

Positive things

  • 👍Great app for monitoring appliances
  • 🚀Convenient remote control and scheduling
  • 💡Helpful notifications for laundry cycles
  • 👍Easy to use and intuitive

Negative things

  • 🐛Frequent app crashes and connectivity issues
  • 🔒Security concerns with unencrypted data transfer
  • 🐛Unreliable app performance and syncing
  • 🔍Limited functionality compared to expectations
See all reviews

What's New in Kenmore Smart

4.6.0

September 1, 2026

Fixed One Trust's Preference centre UI issues.

User reviews

Most RecentHighest RatedLowest Rated

Worst app I used

I tried logging to my account but I did not know the password so I had to reset it NUMEROUS TIMES AND IT STILL WON’T LET ME SIGN IN. KENMORE YOU BETTER FIX THIS ISSUE NOW.
BBenny51730

Washer & Dryer

I like checking the status of my laundry, from anywhere.
MMLCTLC

App is not working properly

I have had this app since buying a Kenmore from Sears back in 2020. However, the last year, I have not been able to access the app. I cannot turn on or off the AC via the app. I have unplugged and plugged in the AC unit. Installed the app. Registered the units multiple times. Fixed and reconnected my internet and new internet. It still shows as if the unit is offline. I need assistance!
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MMangoMike13

Useless zero stars

Appliance shows offline. Unable to delete. Unable to reset. Unable to add. I tried emailing customer service multiple times. No response. I tried calling, menu tree from H with no option for app support. Only available option is appliance repair.
Don’t waste your time.
GFGavin in FL

Easy to use app

Easy to set up and user friendly
AAreeb.nonickname
See 221 more reviews

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to create account or log in

Bug

Appliances not detected or disconnected frequently

Bug

Incorrect status updates and sync issues

Bug

App crashes during setup or usage

Bug
✨

Requested Features

4 requests

Improved notification options and customization

Feature

Expanded remote control and monitoring capabilities

Feature

Diagnostics and troubleshooting tools

Feature

Seamless integration across all Kenmore appliances

Feature

FAQ

What does the Kenmore Smart app do?

The Kenmore Smart app allows you to link, control, and monitor all your Kenmore Smart appliances from a single smart device. It enables you to personalize how your appliances operate based on your schedule and daily routines, offering greater convenience and peace of mind.

What types of Kenmore appliances can I control with this app?

You can control a range of Kenmore Smart appliances including refrigerators, washers and dryers, dishwashers, water heaters, water softeners, and the Smart Grill thermometer. Each appliance offers specific remote monitoring and control features through the app.

Is the Kenmore Smart app free to use?

Yes, the Kenmore Smart app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating a completely free experience for users.

What are the requirements to use the Kenmore Smart app?

To control your devices remotely, you will need a WiFi router and an active Internet connection. The app itself is designed to be used with compatible Kenmore Smart appliances.

How does the app help with daily routines?

The app allows you to personalize appliance operation based on your schedule and daily routines. For example, you can schedule laundry to finish when you get home or adjust your water heater settings before arriving home, making daily tasks more efficient.