Not a good impression
If you are going to offer wifi connectivity to your devices, could you at least update your app, to include MODERN cell devices? You haven’t updated this app in 4 years. Your wifi tech is not working on iPhone16 ProMax. The app keeps sending me to app settings (e.g. local network) to enable a setting that isn’t there.
To setup up the purifier on wifi you press and hole the auto button not the Ultimate Clean button! Press and hold UC and Eco comes on! Do you folks know how to operate your own appliances? Other than connectivity works ok, but this is bad, I’d like a partial refund for a non functioning app and appliance. $500 appliance and features aren’t available. Support is non existent. Ya don’t even have any AI help.
Wouldn’t need an FAQ if you would UPDATE your APP!!!
To setup up the purifier on wifi you press and hole the auto button not the Ultimate Clean button! Press and hold UC and Eco comes on! Do you folks know how to operate your own appliances? Other than connectivity works ok, but this is bad, I’d like a partial refund for a non functioning app and appliance. $500 appliance and features aren’t available. Support is non existent. Ya don’t even have any AI help.
Wouldn’t need an FAQ if you would UPDATE your APP!!!
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Very Limited Scheduling Options
I have two OxyPure 5G air purifiers and the app has very limited options for scheduling. It has a limited number of modes that can be selected and no option to set the actual fan speed.
I would like to be able to set the fan speed at specific times along with the operating mode such as the sleep mode which turns off the LED display. This is currently not possible.
There is currently no option to set the fan speed.
I would like to be able to set the fan speed at specific times along with the operating mode such as the sleep mode which turns off the LED display. This is currently not possible.
There is currently no option to set the fan speed.
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Device Works, App not so much
The application needs to go through some QA. The add a home load a map with non English default language. Various spelling errors such as “email adress”. The add a household member doesn’t let you add an account. The register account with Google signing ends up using the account Name in place of the email address. Etc, etc, etc.
While you do have access to the air filters controls the “smart” functions need help.
While you do have access to the air filters controls the “smart” functions need help.
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Most terrible app ever!!
“We need your precise location to provide better service” … really?? To turn on night mode (led’s off) on an air filter? The app is first and foremost terrible and the NuWave obviously thinks users are stupid. After I buy a $400 air filter they need to get all information from my iPhone to turn the product I bought on???
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Wi-Fi connection
Wi-Fi. Keeps on getting disconnected. IT team should fix the problem immediately!!
