I order their Pizza almost every Friday
But I have to order via phone (not a big deal - usually answer quickly - good service, etc) all because the app says I am outside the delivery distance. 🥺😞
It’s not obvious to me if this is the work of the chain as a whole - or just a few locations banded together. I would love to use the app but until the delivery distance calculator is updated - I wonder how much revenue they may be missing out on.
Your Otherwise Pizza fan,
Eric
It’s not obvious to me if this is the work of the chain as a whole - or just a few locations banded together. I would love to use the app but until the delivery distance calculator is updated - I wonder how much revenue they may be missing out on.
Your Otherwise Pizza fan,
Eric
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Delivery address error
The app says my address is not in their delivery zone, which is incorrect. I called the store and they apologized for the error and took my order. There’s apparently no remedy for the problem. No support/ customer service. Useless app!
Barely adequate
App errors when trying to manage stored credit cards. Recommend NOT storing them.
If the card expires, you can’t edit it with a new expiration date, you can’t delete it, or even enter it again if the number is the same as one already stored.
If the card expires, you can’t edit it with a new expiration date, you can’t delete it, or even enter it again if the number is the same as one already stored.
Don’t forget your password!
The app will not let you reset your password, so don’t forget it!
Clunky App
I went through the process of building my own pizza only to get to the checkout screen and there was no place to choose my payment method. I then called to place my order and was given a different total than the app was showing (phone orders charge full price and the app charges half for a topping only on half of the pizza).
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